Records Manager

Solicitors Regulation Authority; West Midlands; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

The Solicitors Regulation Authority in Birmingham is seeking an experienced Records Manager to lead the records management function and act as the subject matter expert on Records and Information Management. You will shape how information is created, stored and disposed of across the organisation.

This hybrid role offers the chance to improve governance, drive efficiency, and support regulatory objectives, with 1-2 days per week in the Birmingham office and a 35-hour week.

Qualifications

• Experience of working in Records and Information Management with strong records management and records retention knowledge.
• Understanding of information management legislation, including Data Protection laws.
• Strong knowledge of records lifecycle management, retention and disposal practices.
• Experience with Microsoft 365, SharePoint and Purview to enable effective information management.
• Experience developing policies and guidance to help colleagues manage records and retention policies.
• Experience delivering change projects and achieving results in a complex environment.
• Excellent communication and influencing skills with stakeholder relationships.
• Strong organisational skills and ability to prioritise workload.
• Good IT literacy including M365 apps and related technologies.

Responsibilities

• Lead the records management function within the Information Governance and Compliance Team.
• Advise on retention, disposal, and information lifecycle across the organisation.
• Collaborate with IT and business units to embed best practices.
• Drive maturity of records management through process improvements.
• Ensure compliance with policies and regulatory requirements.

Skills

RIM expertise

Stakeholder engagement

Policy development

Change management

Communication skills

Organisational skills

IT literacy

Tools

Microsoft 365

SharePoint

Purview

Job description

The Information Governance and Compliance Team is responsible for ensuring the SRA's compliance with the requirements of data protection legislation, as well as helping to ensure that the business follows good records and information management practice.

The role

We are looking for an experience and proactive Records Manager to lead our records management function within the Information Governance and Compliance Team and who will serve as a subject matter expert and key lead on Records and Information Management.

This is an important role in shaping how information is managed across the organisation, ensuring compliance, improving efficiency and supporting our wider strategic objectives.

As the organisation's subject matter expert for Records and Information Management, you will provide specialist advice and guidance on the management of both electronic and paper records. You will oversee records retention and disposal practices, support business and IT change initiatives, and work closely with colleagues across the organisation to embed best practice records management principles.

This is a varied and hands on role where you will work with stakeholders at all levels to identify opportunities to improve how information is created, managed, stored, accessed and disposed of. You will help drive the maturity of our records management approach by maximising the use of existing technologies, including Microsoft 365, SharePoint and Purview compliance tools, while ensuring compliance with organisational policies and regulatory requirements.

Working as part of the Information Governance and Compliance Team, you will contribute to a range of information and data management initiatives designed to strengthen governance, improve information accessibility and support better decision-making across the organisation.

We are looking for an enthusiastic and motivated professional who combines strong technical knowledge with excellent stakeholder engagement skills. You will be confident working independently, capable of managing competing priorities, and drive for continuous improvement.

Why Join Us?

This is an exciting opportunity to make a significant impact at a time when we are enhancing our approach to information management. You will play a key role in delivering important initiatives that improve how we collect, manage, analyse and use information, helping to generate greater insight and support our regulatory objectives.

What we are looking for

• Experience of working in Records and Information Management with strong records management and records retention knowledge.
• Understanding of relevant information management legislation, including Data Protection laws and their impact on records management.
• Strong knowledge of records lifecycle management, retention and disposal practices.
• Experience of working with digital records and Microsoft 365 tools and applications, as well as SharePoint and Purview compliance tools to ensure effective information management.
• Experience in developing policies, guidance and supporting colleagues to effectively manage their records and apply records retention policies.
• Experience of working on projects implementing effective change and management solutions and track record of delivering results, ensuring successful outcomes whilst meeting deadlines in a complex environment.
• Excellent communication and influencing skills, with the ability to build effective relationships across the organisation.
• Strong organisational skills and the ability to prioritise workload effectively.
• Good written and verbal communication skills; as well as excellent attention to detail.
• Good level of IT literacy, including M365 applications and tools as well as SharePoint, and related technologies.

Useful and additional information

There is a full role profile attached to the bottom of this advert on our website. This is a hybrid role and based in our Birmingham office 1-2 days a week

We are recruiting for this role on a full-time basis, working 35 hours per week.

Closing date for applications is 30 September at 9am.