Records Manager

The Law Society; Birmingham; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

Solicitors Regulation Authority is seeking an experienced Records Manager to lead the organisation's Records and Information Management function. You will provide expert guidance on retention, disposal and governance across electronic and paper records, supporting business and IT change initiatives.

The role requires working with stakeholders at all levels, embedding best practices and driving continuous improvement while ensuring compliance with data protection laws and information management

Qualifications

• Experience of working in Records and Information Management with strong records management and records retention knowledge.
• Understanding of information management legislation, including Data Protection laws and their impact on records management.
• Experience with Microsoft 365 tools and applications, including SharePoint and Purview compliance tools.
• Experience in developing policies, guidance and supporting colleagues to manage records and apply retention policies.
• Experience working on projects implementing change and management solutions and delivering results in a complex environment.
• Excellent communication and influencing skills with the ability to build relationships across the organisation.
• Strong organisational skills and the ability to prioritise workload.
• Good written and verbal communication with excellent attention to detail.
• Good IT literacy, including SharePoint and related technologies.

Responsibilities

• Lead the Records and Information Management function and act as SME for IAM across the organisation.
• Provide expert guidance on records management, retention, and disposal practices.
• Support business and IT initiatives to embed best practice information governance.
• Drive maturity of the records management approach by leveraging Microsoft 365 tools.
• Collaborate with colleagues to improve information creation, storage, access and disposal.

Skills

Records management

Records retention

Stakeholder engagement

Microsoft 365

SharePoint

Purview

Tools

Microsoft 365

SharePoint

Purview

Job description

Corporate Functions (HR, Finance, Project Management, IT, Risk and Audit)

About the department

The Information Governance and Compliance Team is responsible for ensuring the SRA’s compliance with the requirements of data protection legislation, as well as helping to ensure that the business follows good records and information management practice.

The role

We are looking for an experience and proactive Records Manager to lead our records management function within the Information Governance and Compliance Team and who will serve as a subject matter expert and key lead on Records and Information Management.

This is an important role in shaping how information is managed across the organisation, ensuring compliance, improving efficiency and supporting our wider strategic objectives.

As the organisation's subject matter expert for Records and Information Management, you will provide specialist advice and guidance on the management of both electronic and paper records. You will oversee records retention and disposal practices, support business and IT change initiatives, and work closely with colleagues across the organisation to embed best practice records management principles .

This is a varied and hands on role where you will work with stakeholders at all levels to identify opportunities to improve how information is created, managed, stored, accessed and disposed of. You will help drive the maturity of our records management approach by maximising the use of existing technologies, including Microsoft 365, SharePoint and Purview compliance tools, while ensuring compliance with organisational policies and regulatory requirements.

Working as part of the Information Governance and Compliance Team, you will contribute to a range of information and data management initiatives designed to strengthen governance, improve information accessibility and support better decision-making across the organisation.

We are looking for an enthusiastic and motivated professional who combines strong technical knowledge with excellent stakeholder engagement skills. You will be confident working independently, capable of managing competing priorities, and drive for continuous improvement.

Why Join Us?

This is an exciting opportunity to make a significant impact at a time when we are enhancing our approach to information management. You will play a key role in delivering important initiatives that improve how we collect, manage, analyse and use information, helping to generate greater insight and support our regulatory objectives.

What we are looking for

• Experience of working in Records and Information Management with strong records management and records retention knowledge.
• Understanding of relevant information management legislation, including Data Protection laws and their impact on records management.
• Strong knowledge of records lifecycle management, retention and disposal practices.
• Experience of working with digital records and Microsoft 365 tools and applications, as well as SharePoint and Purview compliance tools to ensure effective information management.
• Experience in developing policies, guidance and supporting colleagues to effectively manage their records and apply records retention policies.
• Experience of working on projects implementing effective change and management solutions and track record of delivering results, ensuring successful outcomes whilst meeting deadlines in a complex environment.
• Excellent communication and influencing skills, with the ability to build effective relationships across the organisation.
• Strong organisational skills and the ability to prioritise workload effectively.
• Good written and verbal communication skills; as well as excellent attention to detail.
• Good level of IT literacy, including M365 applications and tools as well as SharePoint, and related technologies.

Useful and additional information

There is a full role profile attached to the bottom of this advert on our website. Thisis a hybrid role and based in our Birmingham office 1-2 days a week

We are recruiting for this role on a full-time basis, working 35 hours per week. If you have any questions that aren’t in this advert or on our website, please contact us via [e-mail].

Closing date for applications is 30 September at 9am.

The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. We do this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards.

We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life.
Additionally, we provide a generous flexible benefits package, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.

The Solicitors Regulation Authority is an Equal Opportunities Employer.

Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff.

Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background.