Reconciliation & Banking Administrator

Wipro; Bath; On-site; GBP 28,000 - 36,000; Full time

Job summary

Servaada in Bath is seeking a Reconciliation & Banking Administrator to join the team responsible for client money reconciliation, banking and payments. The role emphasizes adherence to CASS, timely processing and strong collaboration with fund managers and banks.

The successful candidate will support operational controls, regulatory reporting and risk management while maintaining focus on service levels and continuous improvement.

Qualifications

• Excellent interpersonal and communication skills and ability to own responsibilities.
• Strong awareness of regulatory frameworks and CASS requirements.
• Prior exposure to reconciliation, banking processes and investment operations.
• Experience with risk controls and regulatory reporting processes.

Responsibilities

• Complete core team processes including daily client money reconciliations
• Support CASS adherence and regulatory returns
• Process payments and banking operations with accuracy and timeliness
• Liaise with fund managers and banks to resolve discrepancies
• Achieve SLAs and KPIs and support continuous process improvements
• Participate in testing and disaster recovery activities as needed
• Maintain Training and Competence standards and uphold TCF principles

Skills

Interpersonal skills

Communication

Ownership & accountability

Work under pressure

Excel

Process improvement

Problem solving

Education

Investment Operations Certificate (IOC)

Tools

Excel

Job description

Job Title: Reconciliation & Banking Administrator

City: Bath

State/Province: Somerset

Posting Start Date: 10/22/26

Servaada is Wipro UK entity, authorised by the Financial Conduct Authority (FCA), the UK financial services regulator, to undertake regulated activities on behalf of its clients, as an outsourced service provider.

Job Description

About the Role:

The Reconciliation & Banking Team works to ensure Servaada is adhering to client money protection rules. The team undertake daily reconciliations of client money accounts, oversee funding from the Corporate accounts for shortfalls, and process payments off the platform. Also includes completing checks on bank accounts and uploading payment files.

The successful candidate will be key in both delivering team and individual targets within the appointed timescales, and to the highest standards.

Key Responsibilities:

• Responsibility for the completion of the core team processes:
  • Supporting the company’s on-going CASS adherence
  • Daily internal and external client money reconciliations & investigation
  • Internal and external custody reconciliations & investigation
  • Regulatory returns & claims
  • Liaison with third parties such as fund managers and banks
  • Nominee and investment manager payment processing
  • Cheque processing and banking
• Achieve departmental service level agreements (SLAs) and key performance indicators (KPIs)
• Demonstrate flexibility during periods of high workload, assisting other services when required
• Support the business software infrastructure with user acceptance testing and disaster recovery cycles
• Achieve and actively maintain your skills and knowledge to adhere to the Training and Competence standards
• Work to continually improve business procedures and processes
• Meet all Financial Conduct Authority regulations, particularly CASS 6, 7 & 8
• Ensure that Treating Customers Fairly (TCF) principles are adhered to, including raising any areas for concern with either Line Manager or Compliance
• Manage risk effectively by informing Line Manager of any incidents, “near misses” or exposures to our risk profile. Comply with all Servaada policies and report any risks concerns to Line Manager
• You will, from time to time, be required to undertake other activities that fall within your capabilities as directed by management

Skills, Qualifications and Experience:

• Excellent interpersonal and communication skills
• Ownership and accountability
• Excellent drive, with ability to work unsupervised and under own initiative
• Ability to work well under pressure and to tight deadlines
• Working knowledge of Excel
• Strong desire to learn and have holistic understanding of a process or issue
• A proactive and innovative approach to problem solving, applying logic and foresight to decision-making
• Investment Operations Certificate (IOC) or equivalent industry recognised qualification
• Understanding of investments and investment products
• CASS knowledge, in particular CASS 6 and 7 regulations
• Proven track record in concern for and adherence to regulatory requirements

Application of Individual Conduct Rules:

Standard of conduct is reasonable under all circumstances relating to

• Must act with integrity
• Must act with due skill, care and diligence
• Must be open and cooperative with the FCA and other regulators
• Must pay due regard to the interests of customers and treat them fairly
• Must observe proper standards of market conduct
• Must act to deliver good outcomes for retail customers

Servaada is committed to diversity, equality, and inclusion in the workplace. All applicants welcome

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.