Receptionist (Reduced Year)

Leeds City College; Leeds; On-site; GBP 20,000 - 25,000; Full time

Job summary

Leeds City College is seeking a Receptionist for its Foundation Studies Team. This full-time role involves being the first point of contact for visitors and supporting administrative tasks. The ideal candidate will have strong customer service experience, excellent IT skills, and the ability to work independently in a busy environment.

Benefits

Generous annual leave

Excellent pension schemes

Memberships and discounts

Learning and development initiatives

Flexible working options

Qualifications

• Experience in a busy customer service role, preferably in education.
• Experience with databases is advantageous.

Responsibilities

• Provide a warm welcome to all visitors and ensure they sign in.
• Support attendance recording and follow-up on absences.

Skills

Customer Service

Communication

Attention to Detail

IT Skills

Tools

Microsoft Suite

Google Suite

Databases

Job description

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About The Role

This is a full-time, reduced-year role: 37 hours a week, 39 weeks a year. We are looking for a Receptionist to join our Foundation Studies Team at Joseph Priestley Campus, Beeston. This position involves being the first point of contact for students, staff, parents, and visitors, with administrative tasks supporting the administration and management teams. The role supports a busy campus with approximately 180 students, with potential for growth.

What You Will Do

1. Provide a warm welcome to all visitors, ensuring they sign in and are aware of safeguarding procedures.
2. Support attendance recording and follow-up on absences by contacting students, parents, and transport departments.
3. Assist the Campus Management team in daily operations, including sending letters and data entry into databases and spreadsheets.
4. Handle enquiries via in person, email, and phone, adapting to a variety of tasks in a busy environment.

About You

1. Experience in a busy customer service role, preferably in education.
2. Experience with databases is advantageous.
3. Excellent IT skills, including Microsoft and Google suite.
4. Attention to detail, strong communication skills, and ability to work independently and as part of a team.
5. Experience working within SEN provision is an advantage.

Benefits

• Generous annual leave: 39 days plus bank holidays for full-time staff, pro-rata for part-time.
• Excellent pension schemes including Teachers’ and Local Government schemes.
• Memberships, discounts, and travel schemes.
• Learning, development, and wellbeing initiatives.
• Flexible and hybrid working options depending on role requirements.

About Us

Leeds City College is a leading provider of further education and apprenticeships, committed to innovative, supportive, and inclusive education. We invest in our staff’s professional growth and offer numerous opportunities for career progression.

Safeguarding

We are committed to safeguarding and expect all staff to undergo pre-employment checks, including an enhanced DBS, online checks, and references. It is a criminal offence to apply if barred from regulated activity involving children.

Equality, Diversity, and Inclusion

Our recruitment process promotes fairness and diversity, aiming to reflect the communities we serve. We are dedicated to creating an inclusive workplace where everyone is treated with respect and equity.

Recruitment Agencies

We do not accept unsolicited CVs from agencies. All agency submissions must be made through our official channels, and we will contact agencies directly if needed.