Receptionist (Reduced Year)

Luminate Education Group; Leeds; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading educational institution as a Receptionist in a busy campus environment. You'll be the first point of contact for students and visitors, ensuring a welcoming atmosphere while supporting administrative tasks. This role requires excellent communication skills and attention to detail, contributing to a vibrant learning environment.

Benefits

Generous Annual Leave

Memberships and Discounts

Discounted Travel

Learning and Development Opportunities

Flexible and Hybrid Working Opportunities

Qualifications

• Extensive experience in a busy customer center role.
• Experience with databases would be advantageous.

Responsibilities

• Provide a warm welcome and ensure visitors are signed in.
• Support attendance recording and follow up on absences.
• Assist Campus Management in administrative tasks.

Skills

Communication

IT Skills

Attention to Detail

Education

Experience in Educational Setting

Tools

Microsoft Suite

Google Suite

Job description

This is a full-time, reduced-year role: 37 hours a week, 39 weeks a year.

We are looking for a Receptionistto join our Foundation Studies Team at Joseph Priestley Campus, Beeston. A special educational provision which provides learners with practical community and life skills experience and work placement opportunities within a very busy Campus. This Front of House position is the first point of call for all students, staff, parents and all external visitors. There will be Administrative tasks to complete, which will support the Administration & Management teams and all absences are followed up and recorded using the college systems.

We currently have approximately 180 Foundation Studies students on site, with a view to numbers increasing.

What You Will Do

• You will provide a warm welcome to everyone on site, ensuring visitors are signed in and aware of the College Safeguarding procedures.
• Support the department in ensuring that student attendance is recorded and absences are followed up and recorded appropriately. This will involve contacting students, parents & Carers or Transport departments.
• You will support the Campus Management team in ensuring that the Campus runs smoothly at all times and provide support to the Administrative team, sending letters and inputting data into databases and spreadsheets.
• No two days or tasks will be the same in this busy, student and customer centred role and you will be required to deal with enquires in person, by email and on the telephone.

About You

• Have extensive experience of working in a very busy customer centre role, preferable within an educational setting.
• Experience of work with databases would be an advantage in this role.
• Have excellent proven IT skills, including a working knowledge of the Microsoft and Google suite of programmes.
• Have a good eye and attention to detail, excellent communication skills both written and verbal, and will be able to work as part of a team and on your own imitative.
• Experience of working within SEN provision would be an advantage.

There are plenty of benefits available to our staff members, here are just a few:

• Generous Annual leave entitlement- If you work full time, you'll get at least 39 days holiday plus bank holidays. This includes closure days at Christmas (pro rata for part time staff).
  • Support Staff 39days
  • Academic 44days
  • Senior Management 44days
• Memberships and discounts - employees can sign up to various membership cards and discount schemes such as TOTUM card (formerly NUS card).
• Travel and commuting- discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
• Learning and development opportunities -including staff development days
• Flexible and hybrid working opportunities- this will vary depending on role requirements

About Us

Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally.

We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does.

We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress.

Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.

SAFEGUARDING

At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

EQUALITY, DIVERSITY AND INCLUSION

Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity andinclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. We continually assess and improve our practices to ensure that every individual, regardless of background, has an equal chance to succeed. By championing EDI, we aim to create a workforce that reflects the richness of our communities and drives innovation through diverse perspectives. To find out more about what our commitment to EDI means to us pleaseClick here to learn more about our EDI objectives.

RECRUITMENT AGENCIES

We kindly request that recruitment agencies do not forward any unsolicited CVs in relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly.

• We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies.
• We shall not be liable for any fee/commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.
• Contract Type LEG - Permanent - Reduced Year