Receptionist - Primary Location - Birmingham

Van Buren County Hospital; Birmingham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare provider in Birmingham is seeking a full-time Receptionist to join their team. The ideal candidate will be friendly, multi-tasking, and possess excellent customer service skills. Responsibilities include managing patient information, scheduling, and answering calls. This role is vital in ensuring patients feel welcomed and cared for during their visits.

Qualifications

• Must be good multi-taskers and have excellent customer service skills.

Responsibilities

• Collect patient information, including demographics and insurance details.
• Manage provider schedules and answer incoming calls.
• Participate in Saturday clinic rotation.

Skills

Customer Service

Multi-tasking

Self-starter

Job description

Receptionist - Primary Location - Birmingham

The VBCH Rural Health Clinics have an opening for a full-time Receptionist. This person will primarily work in the Birmingham Clinic but must be available to cover other locations as needed.

VBCH is seeking a friendly and courteous individual to join our Reception Team. Our receptionists are a vital part of the clinic team, as their faces are the first ones that our patients see and their voices are the ones that patients hear on the phone. They set the tone for the rest of the patient visit, and are responsible for making sure our patients always feel welcomed to VBCH. Candidates for this position must be good multi-taskers, self-starters, and have excellent customer service skills.

This position is part of a team responsible for scheduling and registration for all areas of the hospital, and as such, the right candidate must be willing to cross-train to all other registration areas within the hospital. Responsibilities include collecting correct patient information, including demographics and insurance details, collecting co-payments, managing all provider schedules, answering incoming calls, managing patient work queues, and scanning patient information into our Electronic Medical Record system.

While this opening is primarily in our Birmingham Clinic, the selected candidate will be required to cover in other rural health clinics as needed. They will also participate in our Saturday clinic rotation. This is a full-time position, 72-80 hours per pay period.

We are dedicated to enhancing health and well-being through compassionate and personalized healthcare and services.

If you speak another language, assistance services, free of charge, are available. Call 1-319-293-3171.