Receptionist (Part Time)

Persimmon plc; York and North Yorkshire; Hybrid; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Life Cover

Contributory Pension

Employee Benefits Platform

Job summary

Persimmon Homes is seeking a Receptionist to join the front of house team at the PLC Headquarters in York. The role involves welcoming visitors, handling enquiries, and ensuring smooth office operations.

Work is 14 hours per week, with shifts on Monday and Tuesday, 8.30am–4.30pm or 9am–5pm. You will report to the Office Manager and support various admin tasks with discretion and professionalism.

Qualifications

• Office experience, preferably in reception or customer service.
• Flexibility to cover additional reception shifts.
• Strong written and verbal communication, professional and approachable.
• Confidence using Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Good organisational skills with ability to prioritise tasks and manage varied workload.
• Proactive, self-motivated approach and excellent attention to detail.
• Ability to handle confidential information with discretion.

Responsibilities

• Greet visitors professionally and notify relevant colleagues of arrivals.
• Manage the switchboard and direct enquiries.
• Provide high standard service to internal and external stakeholders.
• Sort and distribute incoming post and process outgoing mail.
• Monitor enquiries received via Persimmon website and route to the right dept.
• Receive and coordinate deliveries and arrange prompt collection.
• Coordinate meeting room bookings and arrange facilities and refreshments.
• Provide general administrative support and maintain confidentiality.
• Assist the Office Manager with other duties as required.

Skills

Office experience

Communication skills

MS Office

Organisational skills

Attention to detail

Confidentiality

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Looking for a career where your ambition meets real opportunity?Join Persimmon Homes as a Reception and step into a role where your success is celebrated, your growth supported, and your work truly matters.

Why Persimmon Homes?

We’re one of theUK’s largest and most establishedhousebuilders — FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year.

At Persimmon, we don’t just build homes — we build careers. When you join us as a Receptionist, you’ll benefit from:

• 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction
• Life Cover & Contributory Pension
• Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more
• Committed todiversity, inclusion, and empowering your development

What is the role?

This is an exciting opportunity for an experienced Receptionist to join our front of house team in the PLC Headquarters in York. This role typically reports to the Office Manager.

The main purpose of the role is to welcome visitors, answer enquiries, manage communications, and help ensure the smooth running of the office.

What you’ll do as a Receptionist

• Work Monday and Tuesday, 8.30am to 4.30pm or 9am to 5pm, totalling 14 hours per week. Flexibility is required to provide additional reception cover during lunch breaks, holidays and other periods of absence.
• Welcome visitors professionally, notify the relevant colleague of their arrival and maintain a tidy, presentable reception area.
• Manage the switchboard, answer calls promptly and courteously, direct enquiries appropriately and take accurate messages.
• Provide a high standard of service to internal and external stakeholders, responding to enquiries efficiently and professionally.
• Sort and distribute incoming post accurately and promptly, and prepare outgoing mail, ensuring correct franking and postage.
• Monitor enquiries received through the Persimmon website, forwarding them to the appropriate department and ensuring timely responses.
• Receive and coordinate deliveries, notify the relevant departments and arrange prompt collection.
• Coordinate meeting room bookings and arrange any required facilities and refreshments.
• Provide general administrative support across the office, producing accurate work and maintaining confidentiality.
• Assist the Office Manager with other duties as required.

What experience do I need?

• Previous experience in an office environment, ideally in a reception or customer service role.
• Flexibility to provide additional reception cover when required.
• Strong written and verbal communication skills, with a professional and approachable manner.
• Confidence using Microsoft Office, including Word, Excel, PowerPoint and Outlook.
• Good organisational skills, with the ability to prioritise tasks and manage a varied workload.
• A proactive, self-motivated approach and excellent attention to detail.
• The ability to handle confidential information with discretion.