Receptionist, Malmaison

Hotel Du Vin; York; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hotel in York is seeking a friendly and energetic receptionist to join their team. The role involves delivering exceptional customer service and creating memorable experiences for guests. Opportunities for internal development and progression are available, along with a variety of benefits including discounts and wellness activities.

Benefits

Discounted staff rates at Malmaison, Hotel du Vin, and Frasers Hospitality.

Dining discounts and fully funded apprenticeship programs.

High street discounts.

Cycle-to-work scheme.

Healthcare plans.

Referral bonuses.

Complimentary stays on certain anniversaries.

Wellness activities.

Support programs.

Qualifications

• Natural charm and passion for hospitality.
• Desire to make guests smile every day.

Responsibilities

• Providing excellent customer service and addressing guest queries.
• Setting the tone for guests' visits and ensuring high standards.

Skills

Customer Service

Hospitality

Job description

Receptionist Position at Malmaison

£12.46 per hour | 20 hours per week | Part-Time Contract | Malmaison York

We are seeking a friendly, passionate, and energetic receptionist to join our team at Malmaison. You will be the face of our hotel, delivering exceptional service and creating memorable experiences for our guests.

Responsibilities include:

1. Providing excellent customer service and addressing guest queries of all types.
2. Setting the tone for guests' visits and ensuring their experience exceeds expectations.
3. Representing the hotel professionally and maintaining high standards.

Ideal candidates will have a natural charm, a passion for hospitality, and a desire to make guests smile every day. This role offers opportunities for internal development and progression, including potential advancement to supervisory positions.

Benefits include:

• Discounted staff rates at Malmaison, Hotel du Vin, and Frasers Hospitality.
• Discounted friends and family rates.
• Dining discounts and fully funded apprenticeship programs.
• High street discounts, cycle-to-work scheme, healthcare plans, referral bonuses, and more.
• Complimentary stays on certain anniversaries, wellness activities, and support programs.

Our sustainability initiatives include renewable energy use, waste recycling, eco-friendly cleaning, and volunteering opportunities for sustainable charities.

If interested, click Apply Now.

Malmaison is an equal opportunities employer, welcoming applications from all qualified candidates regardless of race, sex, disability, religion/belief, sexual orientation, or age.