Receptionist (Job Share)

Group 1 Automotive; Milton Keynes; On-site; GBP 20,000 - 30,000; Full time

Job summary

In dieser kundenorientierten Rolle am Empfang sind Sie die erste Anlaufstelle für alle Kunden. Sie bringen hervorragende Kommunikations- und Organisationsfähigkeiten mit, um eine einladende Atmosphäre zu schaffen. Teil eines globalen Automobilkonzerns, profitieren Sie von vielfältigen Erfahrungen und Entwicklungsmöglichkeiten. Genießen Sie 33 Tage Urlaub, exklusive Rabatte und ein unterstützendes Arbeitsumfeld. Wenn Sie leidenschaftlich daran interessiert sind, großartige Erfahrungen zu bieten, dann sind Sie hier genau richtig!

Benefits

33 Tage Jahresurlaub

Exklusive Einzelhandelsrabatte

Rabatte auf neue und gebrauchte Autos

Betriebliche Altersvorsorge

Familienfreundliche Richtlinien

Fahrrad zur Arbeit-Schema

24/7 Zugang zu Gesundheitsdiensten

Bezahlter Freiwilligentag

Aktienkaufplan

Ausbildungs- und Entwicklungsmöglichkeiten

Qualifications

• Erfahrung im Kundenservice mit positiven Interaktionen.
• Starke Kommunikations- und zwischenmenschliche Fähigkeiten.

Responsibilities

• Begrüßung von Kunden und Mitarbeitern am Empfang.
• Bearbeitung von Anrufen und Kundenanfragen.

Skills

Kundenservice-Erfahrung

Kommunikationsfähigkeiten

Multitasking-Fähigkeit

Organisationstalent

IT-Kenntnisse (Microsoft Office)

Job description

Receptionist – Milton Keynes Head Office

Please be aware this is a job share role. Flexible around shift patterns.

Want to meet your potential and have a great time doing it?

In this customer-facing role, you will be the first point of contact for all customers who come through our doors. You should have excellent communication and organisational skills, and the ability to create a warm and welcoming environment.

As part of a successful, global automotive group, you'll gain experience across multiple sites and brands. With our support, you'll have opportunities to progress as far as you aspire.

What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge.
• Save money every day with our exclusive retail discounts.
• Drive a great deal with discounts on new and used cars, plus servicing offers.
• Plan for the future with our company pension scheme.
• Balance home and work with family-friendly policies designed to help you spend quality time with loved ones.
• Commute for less with our cycle-to-work scheme.
• Prioritise your wellbeing with dedicated support for you and your family.
• Access healthcare professionals 24/7 for quick and easy advice.
• Make a difference with a paid day to volunteer in your community.
• Invest in your future with our company share purchase plan.
• Earn rewards when you refer a friend to join our team.
• Keep learning with training and development opportunities.
• Life assurance with optional increased cover.
• We are open to flexible working options—just ask.

What you’ll do day to day

• Provide full reception support, including greeting clients and employees professionally.
• Answer calls and direct enquiries to relevant specialists.
• Manage emails and customer enquiries.
• Perform ad hoc tasks for head office.
• Deal comfortably with members of the public and deliver exceptional customer service.

Helpful skills and qualifications

Don’t worry about ticking every box—if you care about delivering great experiences, we want to hear from you.

• Experience in a customer service role, with a track record of positive customer interactions.
• Strong communication and interpersonal skills, friendly and professional.
• Ability to multitask and perform under pressure.
• Excellent organisational skills with attention to detail.
• IT literate, proficient in Microsoft Office, and quick to learn new systems.

We value diversity and encourage applications from all backgrounds. Even if you don’t meet every requirement but are enthusiastic and eager to learn, please apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey with over 7,000 colleagues across 114 dealerships representing 21 brands in the UK.

You don’t need to love cars to work with us—just share our mission to create outstanding and trusted experiences for our customers, partners, and team.

Our Values

We pride ourselves on our five core values: Respect, Integrity, Transparency, Teamwork, and Professionalism. These principles guide everything we do, from customer interactions to community engagement and team relationships.