Receptionist, Hotel Du Vin

Malmaison & Hotel du Vin; York and North Yorkshire; On-site; GBP 18,000 - 21,000; Full time

Job summary

Hotel du Vin York is seeking a friendly, passionate receptionist to join our team. You’ll be the face of the hotel, greeting guests, handling queries and helping ensure every stay starts with a smile.

We offer perks and opportunities for development, with internal progression paths and apprenticeships on offer after probation.

Qualifications

• A natural hospitality charm and a passion for service.
• Ability to handle queries of various shapes and sizes.
• You are the face of the hotel and set the tone for guests’ visits.

Responsibilities

• Be the face of the hotel, greet guests and handle queries.
• Ensure guests have an excellent experience from check-in to departure.
• Maintain high standards and deliver memorable service.

Job description

Salary - Hours per week

Type of contract

Location

We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin.

You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.

You must have a natural hospitality charm and a passion for service. You will strive to make our guests experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes.

As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

High standards will be second nature to you? You love people and making guests smile everyday knowing you have delivered celebrity service? You want to be part of something different, working with the best food, drink and a brand you will be proud of?

At Hotel du Vin we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Hotel Du Vin we actively encourage internal development and progression, Onwards and Upwards.

We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.