Receptionist / Host

Evolv Collection; Manchester; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Dining discount 50%

Retailer & cinema discounts

Employee assistance program

WeCare wellbeing package

Online GP access

Holiday allowance grows

Volunteer day

Recommend a friend

Training via Evolv Edge

Employee awards night

Job summary

The Evolv Collection is seeking a dedicated Receptionist for 20 Stories in Manchester. You will be the warm face guests see as they arrive, handling inquiries, directing guests to their tables, and supporting the management team to ensure a memorable dining experience.

We welcome diversity and provide a supportive environment where every team member can thrive. Competitive pay and industry-leading benefits accompany this guest-focused role.

Qualifications

• Experience in hospitality or front-of-house reception.
• Excellent customer service and communication skills.
• Professional appearance and friendly demeanour.

Responsibilities

• Greet guests warmly and manage timely seating at 20 Stories.
• Answer calls and inquiries with professionalism and efficiency.
• Assist management and guide guests to tables with a smile.

Skills

Reception duties

Guest services

Communication

Team supporting

Job description

The Location:

No 1 Spinningfields, 1 Hardman Square, Spinningfields, Manchester, M3 3EB

The Salary:

Competitive

Why work for us:

Our industry leading benefits have you covered!

• Industry leading pay : We value your expertise and dedication.
• Dine with style : Enjoy a lavish 50% discount at all our restaurants, all day, every day.
• Exclusive perks : Our teams have access to some of the best discounts and cashback from a range of top retailers and cinema tickets at unbeatable prices through the Telus app.
• Financial freedom : Take control of your finances with Stream- track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
• Wellness support : Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor.
• Total Wellbeing Package : Embrace a holistic approach to health with WeCare- offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!
• Nourish your body : We offer healthy and nutritious meals whilst on shift.
• Recognition and Reward for a job well done : Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!
• Grow with us : You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge.
• Get some rest : Your holiday allowance increases with length of service.
• Make a difference : Give back to the community with an optional paid day each year for volunteering efforts.
• Spread the love : Benefit from our recommend a friend scheme and share the joy of joining our team.

Who we are:

The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences.

20 Stories has become an integral part of the city of Manchester's restaurant scene. Locally known as 'The restaurant in the sky', it has become well known for not only its jaw- dropping 360-degree views but its fantastic menus, beautiful design and for one of the liveliest bars in town. The menu represents its location by showcasing the best of the Northwest, with an aim to source ingredients no more than 50 miles from outside Manchester.

A bit about what you will be doing:

We are looking for a dedicated and guest-centric Receptionist to join our team at 20 Stories. In this guest-focused role, you'll be the warm, friendly face that greets our guests and ensures they have a memorable dining experience. Answering calls and enquiries with professionalism and efficiency, you'll also play a key role in supporting the management team, showing guests to their tables with a smile. With your friendly demeanour and well-groomed appearance, you'll embody our commitment to providing exceptional hospitality at every touchpoint.

At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

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