Receptionist/Host

17 Bruton Street; Greater London; Vor Ort; GBP 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Meals on Us

Dine for free with friends

Refer a Friend, Earn a Reward

Health & Wellness support

Discounted Gym Memberships

Exclusive Industry Perks

Cashback Card

Shopping Discounts

Entertainment Deals

Zusammenfassung

Lilibet’s Restaurant in Mayfair is seeking a confident Reception Host to join our team. You will ensure smooth day-to-day reception operations, greet guests warmly, manage reservations, and capture guest preferences to tailor the experience.

You will speak clearly, present yourself professionally, and work well under pressure in a busy London setting. Strong knowledge of reservations systems like Seven Rooms, plus outstanding communication, are essential, as is a friendly, team-oriented approach.

Qualifikationen

• Previous leadership experience in a busy London restaurant.
• High standard of personal presentation and welcoming personality.
• Strong working knowledge of Seven rooms reservations system.
• Excellent written and spoken English.
• Ability to work under pressure with attention to detail.
• Team player with a positive and adaptable attitude.
• Strong communication skills, via phone, email and in person.

Aufgaben

• Ensure smooth day-to-day running of reception.
• Respond to guest queries in a timely manner and action as required.
• Record special requests and guest preferences to personalise experiences.

Kenntnisse

Leadership in busy environment

Excellent personal presentation

Reservations systems knowledge

English fluency

Communciation skills

Team player

Ability to work under pressure

Tools

Seven rooms

Jobbeschreibung

Description

Join the Team at Lilibet’s Restaurant, Mayfair

Lilibet’s is a refined celebration of the sea, delivering elegant, innovative cuisine inspired by global travels and crafted with a strong focus on seasonality, sustainability, and provenance.

Our 160-cover destination features an oyster bar, fireside grill, cocktail bar, and year-round terrace, offering an exceptional dining experience in the heart of Mayfair.

We are seeking passionate hospitality professionals who take pride in genuine service and have a love for exceptional food and drink. If you are warm, personable, and driven by excellence, we would be delighted to hear from you.

The Position

We are looking for a confident Reception Host to join our team. The successful candidate will be friendly, well-presented and passionate about food, drink and hospitality. You will make sure the day to day running of reception is smooth and organised and your passion for great service will help you respond to guest queries in a timely manner, and actioning as required. Your attention to details is key, you’ll be following up any special requests related to reservations, recording any information about special requirements or preferences from our guests and using it to give the special touch to their experience.

If you have the following, then we want to hear from you:

• Previous experience in a similar leadership role within a busy London restaurant.
• A high standard of personal presentation with a confident and welcoming personality.
• Have a strong working knowledge of mainstream reservations systems like Seven rooms.
• Exceptional manners, excellent written skills and a good command of English.
• Ability to work well under pressure with strong attention to detail in a fast-paced environment.
• Be a team player who is an avid learner and adaptable with an infectious smile.
• Fantastic communication skills, over the phone, on email and in person

Benefits & Culture

We have curated a fantastic selection of work perks so we can be certain to attract the very best people in the industry. This is just the start…

Inhouse Perks

• Meals on Us—Always
• Opportunity to dine for free with friends
• Refer a Friend, Earn a Reward

Work-life Balance

• Guaranteed time off on Christmas and Boxing Day, we will be closed on these days
• Take a paid day off on us to celebrate your birthday in style.

Health & Wellness – with Hospitality Rewards

• 24/7 Health & Wellbeing Support
• Discounted Gym Memberships
• Exclusive Industry Perks
• Cashback Card
• Shopping Discounts
• Entertainment Deals
• Trade-Specific Discounts

We offer superb learning opportunities delivering the highest standards, great for your career, and a high end environment to work in. Why not join us?