Receptionist & Facilities Support

Amentum; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in engineering and project management seeks a Receptionist/Facility Support to enhance the welcoming experience at their Bristol office. The role involves managing visitor interactions and crucial administrative tasks to ensure a professional environment. Ideal for individuals with strong communication and organizational skills, this position emphasizes a customer-focused approach within a culture that values safety, integrity, and diversity.

Qualifications

• Previous experience in a receptionist or customer service role is preferred.
• Strong verbal and written communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Greet and assist visitors, ensuring a warm and professional welcome.
• Answer and direct phone calls, manage inquiries, and take messages.
• Support the Facility Manager with local and national projects as required.

Skills

Communication

Organizational skills

Multitasking

Customer service

Tools

Microsoft Office Suite

Job description

Amentum is a global leader in engineering, project and programme management and solutions integration. Founded on programme, project, and engineering experience, combined with deep-seated specialist capabilities, Amentum has become a recognised delivery partner across major UK Government and commercial programmes. Our Bristol office plays a key role in supporting major global projects, including clean energy, defence and space sectors.

About the Opportunity:

We are looking for a Receptionist/Facility Support to be the welcoming face of Amentum's Bristol office. You will ensure a professional and friendly environment for clients, visitors, and employees while managing essential administrative tasks, supporting the Bristol Facility Manager.

Key Responsibilities include:

• Greet and assist visitors, ensuring a warm and professional welcome.
• Answer and direct phone calls, manage inquiries, and take messages.
• Schedule appointments and coordinate meeting room booking.
• Maintain the reception area, ensuring a tidy and organized workspace.
• Handle incoming and outgoing mail and deliveries.
• Assist with administrative tasks, including data entry, filing, and correspondence.
• Support office operations by liaising with various departments.
• Ensure compliance with security and visitor management protocols.
• Processing of Invoices in a timely manner and assisting to resolve queries with suppliers.
• Completing stock checks and processing order for stationery and kitchen consumables.
• Completing Health and Safety weekly and monthly checks to maintain HSE compliance.
• Maintaining all Facilities related documentation to ensure up to date and correct.
• Manage and deliver the Office Induction process.
• Supporting the Facility Manager with local and national project as required.

Here's What You'll Need:

• Previous experience in a receptionist or customer service role is preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Professional demeanour with a customer-focused approach.
• Ability to work independently and as part of a team.
• Pro-active and self-motivated with a positive approach to tasks.

Our Culture:

Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees.

We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity.

We partner with VERCIDA to help us attract and retain diverse talent. For greater online accessibility, please visit www.vercida.com to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.

Your application experience is important to us and we're keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join us then pleas e let us know.