Mobile Cover Receptionist

LAH Property Marketing; Cardiff; On-site; GBP 10,000 - 40,000; Full time

Job summary

LAH Property Marketing is looking for a Front of House Reception – Mobile Cover Representative to join their dynamic team. You will ensure a welcoming environment and manage reception tasks, providing exceptional service in Bristol and Cardiff. Ideal candidates demonstrate flexibility, a positive attitude, and excellent communication skills while handling customer interactions effectively.

Qualifications

• Immaculate presentation and engaging demeanor.
• PC literate with ability to learn new software.
• Advantageous knowledge in building/facilities management.

Responsibilities

• Provide seamless temporary reception cover.
• Greet and manage visitors professionally.
• Maintain impeccably presented reception area.

Skills

Customer service delivery

Communication skills

Flexibility

Calm under pressure

Positive attitude

Team spirit

Job description

Department: Temporary Cover Receptionist

Location: Bristol

Compensation: £12.60 / hour

Description

Mobile Cover Receptionist

Location: Bristol and Cardiff

Salary: £12.60 per hour

Are you looking for a dynamic and flexible role that allows you to showcase your exceptional reception skills? We are currently seeking a Front of House Reception – Mobile Cover Representative to join our team.

As a Front of House Reception – Mobile Cover Representative, you will play a crucial role in providing professional and flexible reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can-do spirit will create a seamless and welcoming environment for our clients and tenants.

Key Responsibilities

• Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations
• Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner
• Represent key stakeholders with a knowledgeable and positive approach
• Effectively manage couriers, post, and all deliveries
• Conduct general administration tasks
• Submit weekly reports on site activity as required

Building Management

• Develop effective relationships with clients, agents, and contractors
• Ensure the reception area is impeccably presented at all times
• Maintain pristine vacant spaces available for viewing
• Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
• Report and manage issues through the correct processes
• Prioritize building security
• Demonstrate a proactive approach to problem-solving

Additional Tenant Experience

• Read the local amenities file in the site notes to understand the area you are stationed
• Be aware of the site's added value/promotional events and be prepared to support as required

Skills, Knowledge and Expertise

• Positive attitude and a can-do spirit
• Flexibility and adaptability with a strong team spirit
• Calm under pressure
• Understanding of excellent customer service delivery
• Immaculate presentation and engaging demeanour
• Proactive with excellent communication skills
• PC literate with the ability to learn new software and be socially media competent
• Additional knowledge in building/facilities management is advantageous