Receptionist (Day)

Hilton Worldwide, Inc.; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a vibrant team at a leading hotel, where your passion for hospitality shines. As a Receptionist, you will create memorable experiences for guests, ensuring they feel welcomed and valued. With opportunities for personal and professional growth, this role offers a chance to advance in your career while enjoying a supportive and inclusive work environment. Experience the joy of working in a dynamic team that values positivity and collaboration, making every guest's stay exceptional. Embrace the chance to be part of a renowned hospitality brand that prioritizes employee satisfaction and development.

Benefits

Smart uniform provided

Free meals when on duty

Career growth opportunities

Personal development initiatives

Discounted hotel stays

50% off Food and Beverages

Team Member Referral Program

High street discounts

28 days holiday

Discounted dental and health insurance

Qualifications

• Friendly and positive attitude with a passion for hospitality.
• Ability to create memorable guest experiences.

Responsibilities

• Welcome guests warmly and provide exceptional customer service.
• Demonstrate knowledge of hotel facilities and room categories.

Skills

Customer Service

Communication Skills

Teamwork

Education

High School Diploma

Job description

Job Description - Receptionist (Day) (HOT0BKZI)

Job Number:

HOT0BKZI

Work Location:

Hilton London Syon Park, London Syon Park, Middlesex, London, TW7 6AZ

Join Our Team

Welcome to a world of opportunities at the UK’s #1 Great Place to Work 2025, as voted by our team members! Our vibrant culture of inclusiveness, positivity, and passion for hospitality unites us to achieve our common goal: “To share the light and warmth of hospitality”. With comprehensive training, resources, and support from managers and colleagues, there are ample opportunities for personal and professional growth.

Compensation and Benefits

Hourly Rate: £12.27 per hour plus Front Office incentives

• Uniform: Smart uniform provided
• Meals: Free and healthy meals when on duty
• Career Growth: Opportunities to advance to roles such as Front Office Supervisor
• Development Programs: Personal development initiatives to support your career
• Corporate Responsibility: Participate in our programmes, learn more at https://cr.hilton.com
• Travel Benefits: Discounted hotel stays and 50% off Food and Beverages (subject to outlets)
• Referral Program: Team Member Referral Program
• Discounts: High street discounts via Perks at Work
• Leave Entitlement: 28 days holiday including bank holidays, increasing up to 33 days
• Health Cover: Discounted dental and health insurance
• Parking: Free parking
• Facilities: Modern and inclusive Team Member areas

Role Overview

You will be part of the Front Office team, working at the hotel reception. Your role involves creating memorable guest experiences, ensuring a warm welcome, and demonstrating exceptional customer service and knowledge of hotel facilities and room categories.

Ideal Candidate

If you are friendly, positive, passionate, and eager to work with a team of like-minded professionals, then this is the perfect job for you!

Our Philosophy

Every job contributes to the guest’s stay. At Hilton, it matters where you stay, but the experience is shaped by everyone behind the scenes. That’s why at Hilton, Every Job Makes the Stay.

Job Category

Guest Services, Operations, and Front Office