Office Manager (FTC) - Mat Cover

Phoebe Philo; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Office Manager for a 14-month fixed-term contract. This role is crucial for maintaining office efficiency and productivity, overseeing daily operations, and supporting both staff and management. The ideal candidate will have a strong background in office management, particularly within a fashion context, and possess excellent organisational and communication skills. If you thrive in fast-paced environments and are passionate about creating a welcoming and efficient workplace, this opportunity is perfect for you.

Qualifications

• Proven experience in office management, preferably in a fashion environment.
• Strong organisational skills and ability to multitask effectively.

Responsibilities

• Oversee daily office operations and ensure a productive work environment.
• Manage relationships with landlords, suppliers, and oversee contracts.
• Support HR with onboarding and assist with in-house events.

Skills

Office Management

Communication Skills

Attention to Detail

Microsoft Office

Multitasking

Organisational Skills

Education

Experience in a similar role

Job description

Purpose

The Office Manager (FTC) is a Mat Cover role of 14 months starting in July 2025. The role is responsible for overseeing daily office operations, ensuring efficiency, organisation, and a productive work environment. This role includes managing administrative tasks, coordinating office resources, supporting staff, and implementing office policies to maintain a smooth workflow. Reporting to the CPO, the Office Manager also serves as a key point of contact for internal and external stakeholders, contributing to the overall success of the organisation.

Responsibilities

• Line Management responsibilities for the Front of House
• Manage relationships with the Landlord and Building Managing Agent
• Management of contracts for all utilities and office suppliers
• Implement and manage the upkeep of H&S policies including Fire safety and security
• Maintain and develop office policies and procedures to guide the operation of the office
• Oversee office management spending and budget management
• Place orders for both office and studio supplies and organise receipt management / expenses
• Carry out daily building walks to ensure offices, kitchens and showroom spaces are always stocked with stationary, kitchen items and cleaning supplies
• Ordering furniture items as required for the building
• Ensuring all lifts, fire alarm, extinguishers, security systems, water systems and heating systems are serviced regularly, arranging repairs and maintenance as necessary
• Being first point of contact for all facilities queries
• Ensuring all facilities related paperwork is maintained and filed appropriately
• Oversee cleaning tasks and manage the daily cleaning activities required for the building
• Oversee security tasks and manage daily communication with building activity
• Managing access to the office and keeping key and access fob inventory system maintained
• In charge of waste management for the building and different department needs
• Oversee sustainability practices for the office
• Support the Receptionist with daily lunch cover and reception cover as required
• Support the HR team with onboarding processes and building tours for new joiners
• Report into CPO on a weekly basis with updates on building related items
• Carry out introductory tours for all new starters and assist HR with the onboarding process for new staff members
• Work closely with the Studio teams assisting with the day-to-day operations
• Work closely with Creative Director and CEO Assistants to help support on day-to-day building related items
• Support the Private Client team with in-house events as required

Qualifications, Skills, Experience Required

• Previous experience in a similar role, preferably in a Fashion House.
• Experience of supervising or managing Front of House
• Highly organised with high attention to detail
• Approachable yet professional
• Excellent communication skills, both written and verbal
• IT literate all Microsoft Packages
• Able to work in a fast-paced environment
• Able to multitask time-sensitive tasks and remain calm under pressure