Receptionist/Customer Service Advisor

TN United Kingdom; Peterborough; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading company in the UK's foodservice distribution sector is seeking a part-time Receptionist/Customer Service Advisor in Peterborough. This temporary role, running until September 2025, involves greeting customers, managing calls, and providing excellent service. The position offers a competitive salary, flexible hours, and a supportive team environment.

Benefits

28 days holiday per year

Long Service Award days

Employee Assistance Programme

Cycle to Work Scheme

Life Assurance Scheme

Pension Scheme

Staff Discounts

Enhanced Sick Pay

Qualifications

• Excellent communication and interpersonal skills.
• Good IT skills, especially with Microsoft Office.
• Warm, approachable, and professional telephone manner.

Responsibilities

• Greet customers in a professional and friendly manner.
• Handle incoming calls and record messages accurately.
• Make outbound calls to take customer orders or payments.

Skills

Communication

Interpersonal skills

Time management

Multitasking

IT skills

Tools

Microsoft Office

Job description

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Receptionist/Customer Service Advisor, Peterborough

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Client:

Location:

Peterborough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

a9741f5d203b

Job Views:

3

Posted:

19.05.2025

Expiry Date:

03.07.2025

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Job Description:

About the opportunity:

We are the internal recruitment partner working with a well-established independent, family-owned enterprise that has been a cornerstone in the UK's foodservice distribution sector for nearly five decades.

Are you a warm, professional individual who takes pride in delivering outstanding customer service? We’re currently seeking a part-time Receptionist/Customer Service Advisor to join our team on a temporary basis, with the role running until the end of September 2025.

This is a varied and customer-facing role where you’ll serve as the welcoming face and voice of the Depot. As the first point of contact for incoming calls and visitors, you’ll greet customers in a professional and friendly manner, ensuring messages are accurately recorded and promptly relayed to the appropriate departments.

Your responsibilities will also include making occasional outbound calls to take customer orders or payments and assisting with customer enquiries to ensure a smooth and positive experience

Requirements

Successful candidates will be able to demonstrate the following:

• While previous experience in a receptionist or front-of-house role is desirable, it’s not essential — full training will be provided
• Excellent communication and interpersonal skills
• A warm, approachable, and professional telephone manner
• Good IT skills, especially with Microsoft Office
• Great time management and multitasking abilities
• Confidence, resilience, and a team-player attitude

In return we are offering:

• No Weekends - Hours of work are Monday to Friday within the core hours 9am-5pm.
• This is a temporary position with flexible hours, ranging from 30 to 37.5 per week.
• Earn a competitive salary of £24,375 per year (pro rata based on hours worked), equivalent to £12.50 per hour, .
• · 28 days holiday per year (including Christmas Day, Boxing Day, and New Year's Day), pro rata for part-time hours.
• Long Service Award days
• Employee Assistance Programme
• Cycle to Work Scheme
• Life Assurance Scheme
• Pension Scheme
• Staff Discounts
• Enhanced Sick Pay
• Friendly and supportive team and management

Interested? Then APPLY now for immediate consideration.