Receptionist - Croydon

Care Concern Group; Greater London; On-site; GBP 21,000 - 25,000; Full time

Job summary

Care Concern Group is seeking a Receptionist for Haling Park Care Home in Greater London. You will be the first point of contact for residents, visitors and staff, creating a warm and professional environment.

You will handle enquiries, greet visitors and support day-to-day administration to ensure information is accurate and efficiently managed. This front of house role requires excellent communication, organisational skills and a reliable, positive approach.

Qualifications

• Friendly, professional and approachable manner.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative skills.
• Good IT skills including Microsoft Office and email systems.
• Ability to manage multiple tasks and prioritise effectively.

Responsibilities

• Greet visitors and manage incoming enquiries.
• Support day-to-day administrative tasks and information handling.
• Maintain organised systems and assist the wider team.
• Collaborate with Business Administrator and management.

Skills

Friendly demeanor

Excellent communication

Organisational skills

IT proficiency

Tools

Microsoft Office

Email systems

Job description

As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience. You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home. Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.

• A friendly, professional and approachable manner
• Excellent communication and interpersonal skills
• Strong organisational and administrative skills
• Good IT skills including Microsoft Office and email systems
• Ability to manage multiple tasks and prioritise effectively
• A reliable and positive approach
  Haling Park Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.
• Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.