Meet and Greet Receptionist

Kingsley Healthcare; Bedford; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Induction & training

Career development

Employee Assistance Programme

Blue Light Card

Loyalty bonus

DBS paid

Uniform provided

Bank holiday rates

Paid breaks

Job summary

Kingsley Healthcare’s Sycamore Heights Care Home in Bedford seeks a Meet and Greet Receptionist to warmly welcome visitors and act as the face of the organisation on arrival. You will support the front desk, handle inquiries, and ensure a positive first impression.

The role emphasizes strong IT and administrative skills, with training and development opportunities and a supportive team culture.

Qualifications

• Excellent IT skills with proven knowledge of Excel and Word and the ability to adapt to new systems quickly.
• Strong communication and interpersonal skills with the ability to build positive relationships.
• Excellent organisational and administrative skills with the ability to manage multiple tasks and priorities.
• An ability to learn new skills and develop within the role.
• Previous experience of working in a similar environment is preferred, but not essential.

Responsibilities

• Meet and greet visitors, clients and employees as they enter the premises, serving as the first point of contact and face of the company.
• Report to Home Manager.

Skills

IT skills

Excel

Word

Communication

Organisation

Interpersonal

Tools

Microsoft Excel

Microsoft Word

Job description

Sycamore Heights Care Home, Bedford, Bedfordshire

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

As the UK's only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.

For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About the role

As a Meet and Greet Receptionist, your primary responsibility is to warmly welcome and assist visitors, clients, and employees as they enter our organization's premises. You will serve as the first point of contact and the face of the company, ensuring a positive and professional experience for all individuals who visit our office.

Reports to: Home Manager

Skills and attributes

• Excellent IT skills, including a proven knowledge of Microsoft Excel and Word, and have the ability to adapt to new systems quickly.
• Strong communication and interpersonal skills, with the ability to build positive relationships.
• Excellent organisational and administrative skills, with the ability to manage multiple tasks and priorities.
• An ability to learn new skills and develop within the role.
• Previous experience of working in a similar environment is preferred, but not essential.

What will you gain?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Comprehensive induction and training programme.

Opportunities for career development and progression.

Employee Assistance Programme

Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.

Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.

We’ll pay for your full DBS disclosure

Your uniform will be provided – this is another cost that we think it’s essential that we cover for you.

Enhanced rates of pay for bank holidays

Paid breaks – we think it’s essential that all staff can take breaks without fear of losing money, so we pay for you to have a break during working hours.