Receptionist - Central Services

Lookers Motor Group Limited; Stoke-on-Trent; On-site; GBP 28,000; Full time

Job summary

A leading company is seeking a friendly and welcoming Receptionist to join their Central Functions team. This role involves being the first point of contact for employees and visitors, ensuring exceptional customer experiences through effective communication and professionalism. Ideal candidates will possess strong organizational skills and a warm personality. The position offers a supportive work environment with opportunities for career development and a comprehensive benefits package.

Benefits

Enhanced holidays that increase with service

Eligibility to join one of our car schemes

Critical illness cover after 2 years

Life Assurance

Smart Health - free 24/7 support

Enhanced maternity, paternity, and adoption leave

Qualifications

• Experience in a similar role would be advantageous.

Responsibilities

• Be the first point of contact for Lookers employees and external visitors.
• Respond to queries in person, via email, and over the phone.
• Contribute to a happy, positive working and team environment.

Skills

Communication

Organizational Skills

Professionalism

Job description

GBP £27,059.00/Yr.

Overview

Location: BMW Stoke

Working hours: 42.5 hours; Monday - Friday, 08:30 - 18:00

Salary: £27,059 per annum

We have a fantastic opportunity for a friendly, welcoming, and bubbly individual to join our team as a Receptionist, servicing our Central Functions teams and handling enquiries. You will be the first point of contact for Lookers employees and external visitors, crucial in providing a first-class Lookers experience.

Our Receptionists are passionate about delivering exceptional customer experiences, and their warm, friendly personalities shine through during each interaction, whether over the phone, via email, or in person.

• Be the first point of contact for Lookers employees and external visitors when visiting the site.
• Respond to queries in person, via email, and over the phone.
• Contribute to a happy, positive working and team environment.
• Maintain the highest levels of professionalism.

We are looking for an individual with excellent communication skills, demonstrating confidence and assertiveness when dealing with people. Warmth, empathy, approachability, and professionalism are essential. Strong organisational skills and a keen eye for detail are also important.

Experience in a similar role would be advantageous.

About Us

Lookers is proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, with over 150 franchised dealerships across the UK & Ireland. We recognize our employees' hard work, flexibility, and commitment by offering an industry-leading benefits package, including:

• Enhanced holidays that increase with service
• Eligibility to join one of our car schemes
• Critical illness cover after 2 years and Life Assurance
• Smart Health - free 24/7 support
• Enhanced maternity, paternity, and adoption leave

For some roles, a company car and additional earning potential through commission or bonuses are available.

We believe in nurturing our people with manufacturer brand and management training to support career development. We celebrate success through our annual Lookers Excellence Awards. We are an equal opportunities employer committed to a discrimination-free, inclusive environment where everyone can bring their whole self to work and reach their full potential.

Successful applicants will undergo relevant employment checks, which may include verification of recent employment, address, credit history, criminal record, and driving license checks.

If your skills and experience match our requirements, please apply today. Our Talent Acquisition Team will be in touch.