Receptionist - Care Home

Barchester Healthcare; South Kesteven; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Free learning and development

Profit share scheme

Holiday discounts

Refer a Friend bonus

Job summary

Barchester Healthcare is seeking a friendly Receptionist for a care home in the United Kingdom. The role involves greeting residents and visitors, answering telephone calls, and handling reception duties with a warm, professional approach.

The position requires good communication, a caring attitude, and organisational skills. Some administrative tasks such as typing and filing may be required, with shifts pattern noted in the schedule.

Qualifications

• No formal qualifications are required but you will need a good telephone manner and strong communication skills.
• You will be the first point of contact for residents, visitors and staff.
• The role involves front desk tasks and some light administrative duties.

Responsibilities

• Answer phone calls and greet visitors.
• Manage the reception area and direct enquiries.
• Show prospective residents and families around the home.
• Carry out administrative tasks such as typing, photocopying and filing.

Skills

Telephone etiquette

Communication skills

Professionalism

Caring nature

Organised

Job description

Week 1 - Wednesday and Thursday 9am-4:30pm

Week 2 - Saturday and Sunday 9am-4:30pm

ABOUT THE ROLE

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOU

You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGE

As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:

• Free learning and development
• Automatic enrolment into our profit share scheme
• A range of holiday, retail and leisure discounts
• Unlimited access to our Refer a Friend bonus scheme

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

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