Receptionist - Care Home

Barchester Healthcare; Grantham; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Free learning and development

Profit share scheme

Holiday, retail and leisure discounts

Refer a Friend bonus scheme

Job summary

Barchester Healthcare is seeking a friendly Receptionist for one of our care homes in the United Kingdom. You’ll greet residents and visitors, answer phone calls, manage the reception area and accompany prospective residents around the home.

You may also perform simple admin tasks such as typing and filing to support the team. The role emphasizes professionalism, care, strong communication, and a welcoming environment.

Qualifications

• No formal qualifications required.
• Good telephone manner and strong communication skills.
• Able to handle multiple tasks and front-desk duties.

Responsibilities

• Answer phone calls and direct inquiries to appropriate team.
• Greet visitors and manage the reception area.
• Show prospective residents and families around the home.
• Carry out light administrative tasks (typing, photocopying, filing).

Skills

Telephone etiquette

Communication skills

Customer service

Job description

Week 1 - Wednesday and Thursday 9am-4:30pm

Week 2 - Saturday and Sunday 9am-4:30pm

ABOUT THE ROLE

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOU

You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGE

As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:

• Free learning and development
• Automatic enrolment into our profit share scheme
• A range of holiday, retail and leisure discounts
• Unlimited access to our Refer a Friend bonus scheme

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.