Receptionist/Care Coordinator

Cardiff and Vale University Health Board; Colchester; On-site; GBP 18,000 - 23,000; Part time

Job summary

Winstree Medical Practice in Colchester is seeking a part-time Receptionist to join our busy, friendly team. This role may require working across two sites, so a car owner is preferred.

The position is 27 hours per week over 3 days, with 8.00am - 6:30pm shifts and a 90 minute unpaid lunch break. You will be responsible for booking appointments, answering the telephone, and assisting patients both face to face and over the phone.

Qualifications

• GP reception experience preferred
• Knowledge of SystmOne would be an advantage
• Car owner due to two-site rota and must be flexible to cover short notice

Responsibilities

• Booking appointments
• Answering the telephone
• Dealing with patient queries both face to face and over the telephone
• Managing emails, scanning and related tasks
• Full training will be provided and you will support doctors and practice staff

Job description

Winstree Medical Practice have an exciting opportunity for an enthusiastic Receptionist to join our busy, friendly team based in Colchester. Here you will provide assistance to doctors and practice staff and to support the practice team in their efforts to create a friendly and relaxed atmosphere where patients will feel comfortable. You will be working over two sites so must be a car owner. This position is offered on a part-time basis for 27 hours per week working over 3 days. Hours are8.00am - 6:30pm with a 90 minute unpaid lunch break.,

• Booking appointments
• Answering the telephone
• Dealing with patient queries both face to face and over the telephone
• Managing emails, scanning and much more
• Experience working within a GP practice nowledge of SystmOne would be an advantage
• Full training will be provided.
• The applicant must be flexible and able to cover at short notice
• Winstree Medical Practice have two sites, Winstree Road in Stanway and Malting Green Road, in Layer De La Haye. We are a semi-rural surgery with a patient list of 8900 and growing. We are part of a well lead PCN which provides us with a varied team of clinicians to work within our surgery.

• 90 minute unpaid lunch break.

Our overarching objective is to deliver the highest standard of care. We work collaboratively with colleagues in the NHS, public and community services to make as much of an impact to improving patient access and care. Patient-centred care is a firm belief in our network, and we are looking for energetic and proactive individuals that will enjoy working within our team.