Receptionist - Brooklands

Redefined Ltd; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exceptional opportunity awaits at a high-profile flagship hotel in London, where you can join a dynamic team as a Receptionist in a fine dining restaurant. This role involves welcoming guests with a friendly and unobtrusive service, understanding food and beverage offerings, and maintaining high standards of guest profiles. You'll be working in a stunning venue designed by acclaimed architects, offering contemporary European cuisine from a Michelin-starred chef. If you have a passion for fine dining and luxury hospitality, this is the perfect chance to elevate your career in a prestigious setting.

Benefits

Market-leading remuneration

Service charges

Attractive benefits

Working alongside a highly experienced team

Qualifications

• Experience in a similar role in a fine dining restaurant or luxury 5* hotel.
• Understanding of fine food dining culture and good knowledge of restaurant operations.

Responsibilities

• Perform friendly and discreet service in greeting and waiting on guests.
• Ensure consistency when creating new guest profiles.
• Utilize the POS system to find existing guest profiles.

Skills

Customer Service

Time Management

Communication Skills

Organizational Skills

Education

Experience in Fine Dining

Experience in Luxury Hospitality

Tools

POS System

Job description

The Peninsula London is excited to announce we are seeking a Receptionist to join the team within fine dining restaurant, reporting to the Restaurant Manager and responsible for all activities relating to welcoming and seating of at the fine dining restaurant.

Brooklands restaurant will offer contemporary European cuisine from Michelin-starred Chef Director, Claude Bosi, widely considered to be one of Britain's leading culinary lights - as well as top-flight libations and cigars - in a collection of distinctive spaces inspired by the classic eras of British aviation and motorsport.

The venue, designed by London architects Archer Humphryes, comprises a sleek main dining room with a sweeping outdoor terrace with enchanting panoramic views across London's skyline taking in iconic landmarks like St Pauls and the City, the London Eye, and Battersea as well as over three Royal Parks (Hyde Park, Green Park, and St James' Park).

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market-leading remuneration, service charges, and attractive benefits
• Join our award-winning group, working alongside a highly experienced team

Key Accountabilities:

• Perform a friendly yet discreet and unobtrusive service in greeting and waiting on all guests.
• Understand and accurately follow the standard of taking reservations.
• Ensure consistency when creating a new guest profile.
• Understand all food and beverage menus and operating hours of each restaurant
• Have knowledge of food and beverage menu items.
• Utilize the POS system as per policies and procedures in place to find existing guest profiles.
• Observe and maintain the daily condition of all physical facilities and equipment in reception, and public area and make recommendations for corrections and improvement as needed.

General Requirements:

• Understanding of fine food dining culture and good knowledge of restaurant operations.
• Experience in a similar role in a fine dining restaurant or luxury 5* hotel.
• Excellent time management and organizational skills, highly adaptable, naturally positive.
• Good communication skills, flexibility, and capability of working under pressure.

We are delighted to receive your CV and will liaise with suitable candidates directly.