Receptionist - Bank - Care Home

Barchester Healthcare; Stourbridge; On-site; GBP 18,000 - 26,000; Full time

Job summary

An established industry player is seeking a Bank Receptionist to create a welcoming environment for residents and visitors. In this varied role, you will be the first point of contact, responsible for greeting visitors, answering phone calls, and managing the reception area. This position offers flexibility and opportunities for personal growth within a leading healthcare provider. If you have a caring nature and enjoy helping others, this role is perfect for you. Join a team that values your contributions and provides a supportive atmosphere for both staff and residents.

Benefits

Flexible working hours

Free learning and development opportunities

Qualifications

• Strong communication skills and a good telephone manner are essential.
• Professional and caring attitude towards residents and visitors.

Responsibilities

• Greet visitors and manage the reception area effectively.
• Answer phone calls and provide information to callers.

Skills

Communication Skills

Telephone Manner

Organizational Skills

Job description

ABOUT THE ROLE
As a Bank Receptionist at a Barchester care home, you’ll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you’ll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOU
You’ll need to be professional, caring, courteous and well organized to join us as a Receptionist. You’ll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGE
As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK’s leading healthcare providers, we take the growth of everyone who works for us seriously.

IMPORTANT NOTE
As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary.

If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.