Corporate Receptionists (Part Time - Wed / Thurs / Friday)

TN United Kingdom; Derby; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking passionate and self-motivated Corporate Receptionists to join their team at a prestigious site in Derby. This part-time role focuses on delivering exceptional customer service and creating a welcoming environment for visitors. You will be the first point of contact, managing inquiries and ensuring a smooth front-of-house experience. With a strong emphasis on relationship building and attention to detail, you will play a crucial role in supporting both staff and clients. If you thrive in dynamic settings and enjoy making a positive impact, this opportunity is perfect for you.

Qualifications

• 3+ years in a Front of House or Reception role, ideally in a corporate setting.
• Exceptional customer service and relationship building skills.
• Strong organizational and multi-tasking abilities.

Responsibilities

• Greet and assist visitors, directing them to appropriate staff.
• Manage incoming calls and emails, providing accurate information.
• Conduct daily checks of meeting rooms and office spaces.

Skills

Customer Service

Relationship Building

Attention to Detail

Problem Solving

Communication Skills

Teamwork

Time Management

Education

3 years experience in Front of House or Reception

Tools

Office Software

Job description

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Client:

Integral UK Ltd

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8d515528956a

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Job Description

Part Time Corporate Receptionists X2

Based on site at Rolls-Royce, Derby

Days of work : Wednesday, Thursday, and Friday

Shifts: either 7am (7am Friday) or ( Friday)

You will based at one location but may be required to cover sickness or leave at other local Rolls-Royce sites.

We are looking for highly self-motivated and passionate team players with a great attention to detail.

The key focus for this role will be to create a single and visual point of contact for client visitors and employees and to act as the primary interface between the internal operations of stakeholders and its clients. Providing services to the highest possible standards as well as representing the client and JLL values in appearance, presentation and manners.

You will take ownership and manage the front of house experience, help orient and settle new and visiting staff and support the facilities management team in providing a great workplace experience and provide the necessary support for business related events and community-based initiatives.

In this role, you will bring your people focused skills including strong stakeholder management and relationship building, continuous engagement and communications as well as your ability to proactively support the needs of our staff, clients and business partners. Your ability to proactively resolve queries and issues will be the cornerstone to your success in this role.

What this job involves

Customer Service:

• Greet, assist and direct candidates/new hires/visitors and the general public to the appropriate staff member
• Receive, direct and relay telephone, email and other queries
• Administration of parking spaces for visitors, employees (where applicable)
• Arrange taxis for client staff and visitors as requested
• Book onsite meeting rooms and hospitality as per client requests and according to site procedures

HSE, Security & Quality:

• Liaise with site managing agent and site security.
• Demonstrate permanent high level of security awareness, knowledge of emergency evacuation procedures, procedures for visits from local authorities as well as general Health & Safety
• Issuing of ID and access badges for new hires/vendors/visitors and maintaining record of same.
• Monitor and maintain office and badge consumables in line within agreed stock levels.
• Maintain the security sign-in book
• Carry out site induction, for new starters, act as the first line of support for any concerns raised
• Understand & actively support JLL’s Quality Management program

Site Operations:

• Conduct daily meeting room and office checks as required by Workplace Manager
• Prepare & serve hot beverages, layout & clear away catering as required
• Manage all the requests on the Facilities helpdesk and liaise with service providers
• Handle/Assist with incoming and outgoing mail enquiries according to the existing procedures
• Assist in coordinating the repair and maintenance of office equipment and in the ordering in of office supplies.
• Keep accurate and update records of seating plan
• Ensure accurate and detailed hand over is planned & passed on (for tasks for within responsibility), if absent from the business.

Sound like you? To apply you need to be / have:

• You are passionate about people, providing them with great experiences. A natural "people person" with exceptional Customer Service skills
• Has strong relationship building skills to be able to get to know, understand and respond to the needs of our staff and customers
• High attention to detail
• Flexible and proactive
• Ability to react quickly and decisively when faced with a problem or issue
• Team player, 3 years’ experience in working within a Front of House or Reception environment ideally gained within a corporate or hotel environment
• Able to work off their own initiative and with minimal direction
• Strong team player with a commitment to support their colleagues
• Exceptionally organised and skilled in multi-tasking
• Computer Literate – good understanding and working knowledge of office software.
• Communication – good level written, oral communications skills. An influential communicator, with the ability to deliver clear and concise messages and identify mutually agreeable solutions.
• Proven track record of achievement
• An ability to understand problems, its impact and provide resolutions in a timely manner
• Feel empowered to take action and resolve issues quickly and thoughtfully
• Excellent time management and organisational skills
• Ability to work under pressure and to tight deadlines