Weekend Receptionist

Barchester-Healthcare; Winchester; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Learning and development

Profit share scheme

Discounts (holiday, retail, leisure)

Refer a Friend bonus scheme

Job summary

Barchester care home is seeking a Weekend Receptionist to warmly welcome residents and visitors, acting as the first point of contact in the home. You will answer calls, greet guests, manage the reception area and provide tours to prospective residents and their families.

The role involves supporting administration tasks such as typing, photocopying and filing, and requires a professional, caring and well-organised approach to daily duties in a welcoming environment.

Qualifications

• No formal qualifications required but a good telephone manner and strong communication skills are essential.
• You should be professional, caring, courteous and well organised.
• Weekend availability is implied for a Weekend Receptionist role.

Responsibilities

• Answer phone calls and greet visitors at the reception.
• Manage the reception area and coordinate with residents and visitors.
• Show prospective residents and their families around the home.
• Perform basic administrative tasks such as typing, photocopying and filing.

Skills

Telephone manners

Communication skills

Customer service

Organisation

Job description

ABOUT THE ROLE

As a Weekend Receptionist at our Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOU

You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGE

As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:

• Free learning and development
• Automatic enrolment into our profit share scheme
• A range of holiday, retail and leisure discounts
• Unlimited access to our Refer a Friend bonus scheme

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.