Receptionist (Bank)

Renaissance Care Limited; Forres; Remote; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Refer a Friend Bonus Scheme

Free learning and development

Annual Care Awards

Free uniform & PPE

Opportunities for progression

Continuous training and development to

Free Employee Assistance Programme

Job summary

Renaissance Care Limited is seeking a warm, capable Receptionist to join Meadowlark Care Home on bank shifts. You will welcome visitors, verify identity, answer calls and handle enquiries, while providing essential admin support to the Home Manager and Administrator.

The role requires maintaining records, processing documents, and managing mail and reception duties with a friendly, professional approach. As a social care employer, vaccination status may be required or you may undertake

Qualifications

• Welcoming visitors to the care home and directing them appropriately.
• Handling enquiries at reception and redirecting as needed.
• Providing administrative support to the Home Manager and Administrator.

Responsibilities

• Welcome visitors and verify identity before notifying staff.
• Keep the reception area neat and presentable at all times.
• Answer the phone and respond to enquiries at reception.
• Provide admin support as required by the Home Manager/Administrator.
• Process daily, weekly or monthly documentation.
• Operate office equipment as needed.
• Maintain the visitors register and filing systems.
• Distribute mail accurately.

Skills

Customer service

Communication

Organisational skills

Administrative support

Tools

Photocopier

Computer

Job description

We are seeking talented and caring individuals looking to begin or continue their career in Social Care with us, making a difference to the lives of our residents at Renaissance Care.

We are seeking an experienced Receptionist to join our team in Meadowlark Care Home for bank shifts.

Duties

Your main duties as receptionist are to welcome all visitors to the care home courteously, determine the reason for their visit and check their identity before notifying the appropriate staff member.

• Ensure the reception area is presentable at all times
• Answer the telephone and respond to all enquiries at reception.
• Re-direct enquiries in a friendly and efficient manner.
• Provide administrative support to the Home Manager and Administrator, as and when required.
• Process documentation on a daily, weekly or monthly basis.
• Operate office equipment such as photocopier and computer, as and when required.
• Maintaining the visitors register in line with Company policy.
• In conjunction with the Administrator, ensure accurate filing systems are maintained.
• To ensure mail is correctly distributed.

Benefits

• 'Refer a Friend' Bonus Scheme
• Free learning and development
• Annual Care Awards
• Free uniform & PPE
• Opportunities for progression
• Continuous training and development to help you achieve your goals
• Free Employee Assistance Programme, providing additional help and advice to support your wellbeing, physical and mental health inside and outside the workplace

Please be aware that as a social care employee, all employees based within a residential setting and/or who have face to face contact with our residential settings, will be expected to provide vaccination status as a condition of employment or willingness to undertake vaccination prior to commencing work.