Receptionist - Axess Sexual Health

Liverpool University Hospitals NHS Foundation Trust; Liverpool; Vor Ort; GBP 18.000 - 21.000; Vollzeit

Zusammenfassung

Liverpool University Hospitals NHS Foundation Trust is recruiting a Receptionist to support the Axess Sexual Health service in Liverpool and The Wirral. You will be the first point of contact for patients across multiple sites.

The role requires experience with Electronic Patient Record Systems, basic patient triage, and excellent customer service. You will work across Liverpool city centre and Birkenhead Medical Building, with clinics open Monday–Saturday until 7pm.

Qualifikationen

• Experience using Electronic Patient Record Systems.
• Experience with basic patient triage.
• Excellent customer service skills.

Aufgaben

• Provide receptionist duties for the Axess Sexual Health service across Liverpool and Wirral sites.
• Support basic patient triage when needed.
• Coordinate across Liverpool city centre and Birkenhead Medical Building.

Kenntnisse

Customer service

Excellent communication

Tools

Electronic Patient Record System

Jobbeschreibung

We are looking to recruit a Receptionist to support the Axess Sexual Health service in Liverpool and The Wirral.

• Birkenhead Medical Building
• Royal Liverpool Hospital
• The Beat, Liverpool City Centre
• Aintree Hospital, in the near future

The clinics in the Royal Liverpool Hospital and The Beat will be integrating and moving to a new city centre location in the next 12 months and a new clinic will be opening on the Aintree Hospital campus. Specialist clinics targeting young people, Trans people and those affected by drug and alcohol use are also being developed alongside a new clinical outreach service. This is a very exciting time for sexual health services in Liverpool with a number of innovations to be implemented alongside these developments with the aim of providing world class services.

Our ideal candidate will have experience of using Electronic Patient Record Systems, supporting basic patient triage and excellent customer service skills. The successful candidate will be working across Liverpool city centre and Birkenhead Medical Building. Clinics are open Monday - Saturday up to 7pm at night so you will be working a combination of 8:30 - 16:30, 10:30-18:30 and 11:00 - 19:00 shifts according to the needs of the service.

Our ideal candidate will have experience of using Electronic Patient Record Systems, supporting basic patient triage and excellent customer service skills. The successful candidate will be working across Liverpool city centre and Birkenhead Medical Building. Clinics are open Monday - Saturday up to 7pm at night so you will be working a combination of 8:30 - 16:30, 10:30-18:30 and 11:0=0 - 19:00 shifts according to the needs of the service.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.