Receptionist and Centre Administrator

Bosch Group; Doncaster; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated training administrator to support their apprentice training programmes. This role involves maintaining effective administration, ensuring a positive learning environment, and liaising with clients for training needs. The ideal candidate will possess strong proficiency in English, Maths, and ICT, along with excellent organizational and communication skills. Join a forward-thinking company that values diversity and inclusion, offering competitive salaries, benefits, and opportunities for personal and professional development.

Benefits

Annual bonus

Health cash plan

Life assurance

Pension contributions

Discounts on various services

Qualifications

• Strong proficiency in English, Maths, and ICT required.
• Highly computer literate with good knowledge of MS applications.

Responsibilities

• Maintain administration for apprentice training programmes.
• Support training centre reception duties and ensure delegate satisfaction.
• Assist with planning and organizing training centre activities.

Skills

English proficiency

Math proficiency

ICT proficiency

Computer literacy

Organizational skills

Communication skills

Judgment and decision-making

Education

Good level of education

Tools

MS applications

ScheduleIT

LMS (Learning Management System)

Job description

Company Description

Mobility is changing all over the world. Passenger cars and light commercial vehicles will continue to play a central role in the mobility of the future. Bosch is driving progress in this segment with innovative ideas and advanced technology for greater safety, efficiency, sustainability, and driving pleasure.

We welcome applications from a range of candidates to encourage a culture of diversity and inclusion. If you would like to know more about this position, please contact us for an informal discussion.

Job Description

• Maintain effective administration for the day-to-day operation of the apprentice training programmes and training centre.
• Support training centre reception duties and delegate satisfaction by offering guidance.
• Encourage a supportive learning environment within the training centre, promoting positive behaviours from all delegates and staff.
• Liaise with Service and clients regarding bookings of learner webinars, learner and staff hotel accommodation/requirements.
• Support planning and organising ad hoc events and team meetings.
• Assist with planning and organising the training centre using ScheduleIT.
• Input data/administration details related to learner starts, reviews, health & safety reports, functional skills, learner support funding, achievers, early leavers, and certification into the LMS.
• Support data or systems activities necessary for maintaining Government funded contracts.
• Offer learner support when required and ensure actions support learner safeguarding.
• Assist with client/programme requests and provide accurate advice on Levy and Non-Levy Contracts.
• Ensure compliance by following processes and maintaining accuracy in all work and data entry.
• Generate reports as needed.
• Support day-to-day requests from the operational team and other Bosch leaders.

Qualifications

• A good level of education with strong proficiency in English, Maths, and ICT.
• Highly computer literate with a good working knowledge of MS applications and data systems.
• Ability to prioritise workload and meet deadlines.
• Good communication skills.
• Strong organisational skills.
• Use balanced judgement and informed decision-making in duties.
• Maintain a customer-oriented, service provider attitude and be a positive ambassador for the company.
• Take ownership of customer queries, work collaboratively, and foster partnerships within Bosch Mobility Aftermarket (MA) business.
• Understand the goals and operational targets of the business and contribute to Bosch MA's success in the UK.
• Contribute ideas and suggestions for process improvements.

Additional Information

We offer a competitive salary and pension contributions, along with a comprehensive benefits package including an annual bonus, health cash plan, life assurance, and other discounts. Opportunities for personal and professional development are also provided.