Receptionist and Admin Assistant

Lift Schools; Tamworth; On-site; GBP 18,000 - 24,000; Full time

Job summary

Lift Tamworth is seeking a friendly Receptionist & Admin Assistant to join our school team. You will be the first point of contact for visitors, students and families, providing a warm welcome and reliable administrative support to the wider school office.

You will manage reception, handle calls and emails, maintain records, assist admissions and support school events, lunchtimes and safeguarding compliance.

Qualifications

• Experience in a customer-facing and office environment.
• GCSE Maths and English at Grade 4 or above, or equivalent.
• Good IT and administrative skills.
• Organised and proactive with prioritisation.
• Confident and professional communication.
• Works well independently and as part of a team.

Responsibilities

• Provide a friendly and professional welcome to students, families, visitors and colleagues.
• Manage telephone calls, emails and enquiries, directing them appropriately.
• Maintain accurate visitor, student and administrative records.
• Provide administrative and clerical support across the school.
• Support admissions, meetings, events, school trips and parents' evenings.
• Support the administration of school lunches and Free School Meals.
• Manage post, deliveries, supplies and resources.
• Provide first aid support when required following appropriate training.
• Maintain confidentiality and safeguarding Procedures at all times.

Skills

Customer-facing experience

Office environment experience

IT skills

Administrative skills

Organised

Communication

Teamwork

Education

GCSE Maths & English (Grade 4+)

Equivalent qualifications

Tools

Google Workspace

Job description

Are you organised, approachable and passionate about providing an excellent service? We are looking for a friendly and professional Receptionist & Admin Assistant to join our team and play a key role in the smooth day-to-day running of our school.

As one of the first people our students, families and visitors meet, you will be at the heart of our school community, providing a warm welcome alongside efficient and reliable administrative support.

About the role

As Receptionist & Admin Assistant, you will be the first point of contact for visitors, parents, carers and students. Alongside managing our busy reception, you will provide administrative support across the school, including responding to enquiries, maintaining records, supporting admissions and assisting the wider administrative and leadership teams.

You will also undertake first aid training and provide first aid support when required.

Key responsibilities

You will:

• Provide a friendly and professional welcome to students, families, visitors and colleagues.
• Manage telephone calls, emails and enquiries, directing them appropriately.
• Maintain accurate visitor, student and administrative records.
• Provide administrative and clerical support across the school.
• Support admissions, meetings, events, school trips and parents' evenings.
• Support the administration of school lunches and Free School Meals.
• Manage post, deliveries, supplies and resources.
• Provide first aid support when required following appropriate training.
• Maintain confidentiality and follow safeguarding procedures at all times.

We are looking for someone who

• Has experience in a customer-facing and office environment.
• Holds GCSE Maths and English at Grade 4 or above, or equivalent.
• Has good IT and administrative skills.
• Is organised, proactive and able to prioritise effectively.
• Communicates confidently and professionally.
• Works well independently and as part of a team.
• Is adaptable and passionate about supporting children and young people.

Experience within an education or reception environment, knowledge of Google Workspace, first aid training and an awareness of safeguarding and child protection would be advantageous.

Your new school

Lift Tamworth is an inclusive and supportive secondary school at the heart of its local community. We are ambitious for every student and committed to ensuring they have a happy and successful school experience.

Our dedicated staff work together to remove barriers to learning and ensure students feel safe, supported and ready to succeed. Our most recent Ofsted inspection in January 2025 graded the quality of education, behaviour and attitudes, personal development, and leadership and management as Good.

Joining Lift Tamworth means becoming part of a caring and ambitious school where everyone works together to give every student the opportunity to be the best they can be.

Who is Lift Schools?

Lift Schools is made up of 62 primary, secondary and special schools, educating more than 35,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential.

How we support you

We want you to feel supported, valued and able to grow throughout your career with Lift Schools. From high-quality professional development and career progression to wellbeing support and opportunities to connect and collaborate across our network, we invest in you so you can do your best work.

Discover how we'll support you to thrive, develop and grow your career in the way that's right for you: How we support you

This is a full-time position, working 37 hours per week on a fixed-term contract until 31 August 2027, with an immediate start.

• Safer Recruitment Statement - September 2026.pdf
• Receptionist & Admin Assistant Job Description and Person Specification.pdf