Receptionist/Administrator

Job Advert; Tendring; On-site; GBP 30,000 - 33,000; Full time

Job summary

Job Advert in Clacton-on-Sea, Essex, is seeking a People & Culture Receptionist & Administrator. You will be the friendly face at the Operations Centre, handling front-of-house duties and providing administrative support across payroll, benefits, onboarding and fleet admin.

The role combines reception, hospitality and HR administrative tasks, with varying responsibilities to keep offices organised and welcoming. Experience in similar reception roles is desirable.

Qualifications

• Friendly and approachable attitude.
• Highly organised with accuracy and multitasking.
• Excellent written and verbal communication.
• Reliable, trustworthy and responsible.
• Calm under pressure in a fast-paced environment.
• Tech-savvy and eager to learn new systems.

Responsibilities

• Welcome visitors and manage front-of-house operations.
• Coordinate meeting rooms, hospitality and parking.
• Manage post, parcels and deliveries.
• Maintain a clean, welcoming reception area.
• Support payroll, employee benefits and fleet administration.
• Maintain employee records and departmental reports.

Skills

Reception skills

Organisation

Communication

Payroll support

Onboarding support

Customer service

Job description

People & Culture Receptionist & Administrator

Location: Clacton-on-Sea, Essex

Salary: £30,000-£33,000 per annum, depending on experience

Hours: Monday-Friday, 8:30am-5:00pm (37.5 hours per week)

Location: Operations Centre, Clacton-on-Sea, Essex

Are you organised, approachable and passionate about making a difference?

One of our larg compnies based in Clacton is looking for a friendly, proactive and highly organised People & Culture Receptionist & Administrator to join their team.

This is a varied and rewarding role for someone who enjoys helping people, keeping things running smoothly and delivering outstanding administrative support. You'll be the welcoming face of their Operations Centre, creating a positive first impression for visitors and employees, while supporting the People & Culture team with a broad range of administrative activities.

From reception and hospitality to payroll and benefits support, employee onboarding and fleet administration, no two days will be quite the same!

What will you be doing?

Front of House & Reception

• Welcome visitors, employees and guests, providing a friendly and professional first point of contact.
• Manage incoming telephone calls, enquiries, visitor sign-in and security procedures.
• Coordinate meeting rooms, visitor hospitality and guest parking.
• Manage incoming and outgoing post, parcels and sample deliveries.
• Maintain a clean, organised and welcoming reception area.

Office, Hospitality & Supplies

• Coordinate the ordering and replenishment of refreshments, stationery and staff welfare supplies across all sites.
• Organise weekly staff lunch orders and support Box Café requirements.
• Help ensure our offices remain well-stocked, organised and welcoming.

People, Payroll, Benefits & Fleet Administration

• Support routine payroll, pension, employee benefits and salary sacrifice administration.
• Assist with company vehicle and fleet administration.
• Support employee onboarding and offboarding processes.
• Maintain accurate employee records, organisational charts, departmental trackers and reports.
• Assist with expenses, invoices, employee communications, surveys and feedback activities.
• Support People & Culture projects, process improvements and wider departmental administration

What are we looking for?

We're looking for someone who brings the right attitude, a passion for organisation and a genuine desire to help others.

You'll ideally be:

• Friendly and approachable: You enjoy making people feel welcome and creating positive experiences.
• Highly organised: You love administration, take pride in accuracy and can juggle competing priorities.
• An excellent communicator: You communicate confidently and professionally, both verbally and in writing.
• Reliable and trustworthy: You keep your promises, take responsibility and follow through on commitments.
• Calm under pressure: You can manage a varied workload in a fast-paced environment.
• Tech-savvy and eager to learn: You're confident using systems or enthusiastic about learning new technology.
• Positive and proactive: You take pride in your work and look for ways to make