Receptionist/Administrator

Prime Appointments Ltd; Essex; On-site; GBP 30,000 - 33,000; Full time

Job summary

Prime Appointments Ltd is recruiting for a People & Culture Receptionist & Administrator in Clacton-on-Sea, Essex. You will be the welcoming face in the Operations Centre, handling front-of-house duties, calls, sign-in and basic payroll/benefits support while providing broad administrative assistance.

From reception and hospitality to payroll, onboarding and fleet administration, you’ll keep offices well-stocked, organised and welcoming, contributing to a positive workplace culture and

Qualifications

• Friendly, approachable and professional presence.
• Strong communication skills, written and verbal.
• High level of organisation and ability to multitask.
• Reliable, trustworthy and able to manage commitments.
• Stays composed while handling a varied workload.
• Comfortable using standard office software and systems.

Responsibilities

• Welcome visitors and guests, serving as first point of contact.
• Handle calls, sign-in, and security procedures; coordinate meeting rooms.
• Coordinate refreshments, stationery and staff welfare supplies; support catering needs.
• Assist payroll, pension, benefits and salary-related administration; onboarding/offboarding support.
• Maintain employee records, reports and communications; support projects and admin tasks.

Skills

Friendly demeanor

Excellent communication

Highly organised

Reliable

Calm under pressure

Tech literacy

Tools

Office suite

Job description

People & Culture Receptionist & Administrator

Location: Clacton-on-Sea, Essex

Salary: £30,000 £33,000 per annum, depending on experience
Hours: Monday Friday, 8:30am 5:00pm (37.5 hours per week)
Location: Operations Centre, Clacton-on-Sea, Essex

Are you organised, approachable and passionate about making a difference?

One of our larg compnies based in Clacton is looking for a friendly, proactive and highly organised People & Culture Receptionist & Administrator to join their team.

This is a varied and rewarding role for someone who enjoys helping people, keeping things running smoothly and delivering outstanding administrative support. You ll be the welcoming face of their Operations Centre, creating a positive first impression for visitors and employees, while supporting the People & Culture team with a broad range of administrative activities.

From reception and hospitality to payroll and benefits support, employee onboarding and fleet administration, no two days will be quite the same!

What will you be doing?

Front of House & Reception

• Welcome visitors, employees and guests, providing a friendly and professional first point of contact.
• Manage incoming telephone calls, enquiries, visitor sign-in and security procedures.
• Coordinate meeting rooms, visitor hospitality and guest parking.
• Manage incoming and outgoing post, parcels and sample deliveries.
• Maintain a clean, organised and welcoming reception area.

Office, Hospitality & Supplies

• Coordinate the ordering and replenishment of refreshments, stationery and staff welfare supplies across all sites.
• Organise weekly staff lunch orders and support Box Café requirements.
• Help ensure our offices remain well-stocked, organised and welcoming.

People, Payroll, Benefits & Fleet Administration

• Support routine payroll, pension, employee benefits and salary sacrifice administration.
• Assist with company vehicle and fleet administration.
• Support employee onboarding and offboarding processes.
• Maintain accurate employee records, organisational charts, departmental trackers and reports.
• Assist with expenses, invoices, employee communications, surveys and feedback activities.
• Support People & Culture projects, process improvements and wider departmental administration

What are we looking for?

We re looking for someone who brings the right attitude, a passion for organisation and a genuine desire to help others.

You ll ideally be:

• Friendly and approachable: You enjoy making people feel welcome and creating positive experiences.
• Highly organised: You love administration, take pride in accuracy and can juggle competing priorities.
• An excellent communicator: You communicate confidently and professionally, both verbally and in writing.
• Reliable and trustworthy: You keep your promises, take responsibility and follow through on commitments.
• Calm under pressure: You can manage a varied workload in a fast-paced environment.
• Tech-savvy and eager to learn: You re confident using systems or enthusiastic about learning new technology.
• Positive and proactive: You take pride in your work and look for ways to make things better.

A genuine commitment to supporting the company culture and PRIDE values is important. Above all, they want someone who cares about people and takes pride in making someone else s day.