Receptionist/Administrator

Transformation Unit; Manchester; Hybrid; GBP 23,000 - 28,000; Part time

Job summary

Manchester University NHS Foundation Trust in Manchester is seeking a part-time Receptionist (NHS AfC Band 2) to manage the Education Campus reception and provide administrative support. The role covers 20 hours per week, Monday to Friday, with a pro rata salary of £25,272 per annum and duties such as booking rooms, data entry and daily documentation.

The post involves handling deliveries, reporting maintenance issues and monitoring room usage, contributing to a smooth, welcoming environment for

Qualifications

• GCSE in Maths and English C or above.
• NVQ Level 2 or equivalent.
• Administrative experience in a customer care setting.
• Experience using databases, email and web-based systems.
• Good IT knowledge and strong communication skills.
• Understanding of confidentiality and data protection.

Responsibilities

• Be the first point of contact for visitors at the Education Campus reception.
• Perform administrative tasks such as room bookings, data entry and daily documentation.
• Receive deliveries, report maintenance issues and monitor room usage.
• Support the Education Campus team with administrative duties.

Skills

Administrative experience

Communication skills

IT skills

Data handling

Stock management awareness

Education

GCSE Maths & English (C or above)

NVQ Level 2 or equivalent

Tools

Databases

Email systems

Web-based systems

Job description

Main area Reception and Administrative Grade NHS AfC: Band 2 Contract Permanent Hours Part time - 20 hours per week (20 hours per week, Monday - Friday, 13:30-17:30) Job ref 349-COR-7874021-RL4

Employer Manchester University NHS Foundation Trust Employer type NHS Site Education Campus Department, Manchester University Foundation Trust Town Manchester Salary £25,272 Per annum, Pro Rata Salary period Yearly Closing 08/11/2026 23:59

NHS AfC: Band 2

Job overview

To be first point of contact for the visitors of the Education Campus while manning reception areas and completing admin tasks, such as actioning room booking requests, inputting data and creating daily documents to insure the smooth running of the Education Campus.

Main duties of the job

The post-holder will work as part of the Education Campus team based on the Oxford Road Campus (near Manchester Royal Infirmary). The post holder’s main role will act as the Receptionist and will be the first point of contact for all users, patients and visitors to the Education Campus. The post holder will also assist in providing administrative support to the Education Campus team and assist with the processing of all room requests via the electronic booking system. The post holder will also receive deliveries, report maintenance issues and help with the daily monitoring of room usage and signing in process.

Working for our organisation

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.
With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.
Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.
At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.
Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.
At MFT, your role matters, your impact is real, and you're part of something bigger from day one.

Detailed job description and main responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience you'll need for this role, take a look at the Job Description & Person Specification attachments under the 'Documents to download' heading.

Explore 'Inside MFT - Your Candidate Place'

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT - Your Candidate Place.This welcoming one-stop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others.You'll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access 'Inside MFT - Your Candidate Place', simply click on the relevant PDF document under the 'Documents to download' heading and once opened, you can either scan QR code or click on the link provided.

We welcome applications from a wide range of backgrounds and experiences.

To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, we're proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS : Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS : Includes the above, plus any additional information held by local police that’s considered relevant to the role.

Enhanced with Barred Lists : Includes all of the above, plus checks against the children’s and/or adults’ barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment.If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person specification

Qualifications

• GCSE in Maths and English C or above
• NVQ Level 2 of equivalent

Experience

• Administrative experience in a customer care setting
• Experience of using databases, email and web based systems
• Experience of maintaining stock levels and ordering

Knowledge

• Good IT knowledge/skills
• Excellent communication and interpersonal skills
• Understanding of confidentiality and data protection
• Confident when dealing with sensitive information