Clinic Coordinator - Gynae Oncology & Colposcopy

Children's Hospice South West; Manchester; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Manchester University NHS Foundation Trust (MFT) is seeking a Clinic Coordinator for the Gynaecology Division to provide a comprehensive administrative service, supporting patients from referral through to treatment. The role works closely with Medical and Nursing teams to ensure timely, high-quality care.

Based in the Oncology & Colposcopy administrative team, you will be the point of contact for administrative issues, manage referrals and bookings for first appointments, and support Lead

Qualifications

• Excellent communication and interpersonal skills essential.
• Ability to work autonomously and as part of a team; multitask and adapt to changing priorities.
• Good working knowledge of MS Office and data collection.
• Understanding of clinical pathways and medical terminology.
• Experience in hospital-based administrative roles preferred.

Responsibilities

• Liaise with staff at all levels to coordinate patient referrals and appointments.
• Provide comprehensive administrative support to the Oncology & Colposcopy team.
• Track and support patients from referral to first encounter.
• Book first appointments and manage referrals.
• Ensure accurate data entry and maintain patient records.

Skills

Communication

Interpersonal skills

Multitasking

MS Office

Data collection

Clinical terminology

Education

GCSE Maths & English

NVQ2 in Customer Service or Medical Administration

Tools

MS Office

Job description

Job summary

We are looking to recruit enthusiastic and well-motivated individuals to work within our Gynaecology Division as a Clinic Coordinator to provide a comprehensive, professional and effective administrative service. This role is crucial in looking after our patients from when they are initially referred to our Service by working closely with our Medical and Nursing Teams, until their treatment with us is concluded.

In return we offer a rewarding role that offers challenge but also support from your team manager with training opportunities identified and offered in order to support your ongoing development and the chance to be a part of an exciting and dynamic team.

The post holder will support the provision of the highest quality patient care through dedicated administrative and clerical support and continuous improvement within our Oncology & Colposcopy Team. The Post holder will support Lead Patient Pathway Coordinators and Cancer Pathway Navigators ensuring the provision of a comprehensive service to the Consultants and their teams, working within this area.

Based in the Oncology & Colposcopy administrative team, the post holder will be the point of contact for all administrative and clerical issues relating to patients' initial HSC referral and pathway of care, tracking and supporting them from referral to first encounter.

Main duties of the job

The post holder will be required to:

Have excellent communication and interpersonal skills as they will need to liaise with staff at all levels. Work well as part of a larger team as well as have the ability to work autonomously, be able to multi-task and be flexible in their approach..

Engage and communicate with patients on a daily basis regarding their care with us and the next steps in their pathway.

Demonstrate attention to detail; exceptional organisational skills and be able to manage changing priorities as they arise, in a calm and professional manner to ensure the smooth running and efficient service.

Have a good working knowledge of MS software, data collection skills.

Have previous knowledge of working in a relevant hospital based role and have an understanding of clinical pathways and medical terminology

The role is focused on the patients referral and initial appointment, assisting us to see the right patients, at the right time place, by the right clinician. The post holder will manage all new referrals, tracking and booking of first appointments.

About us

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one.

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to downloadheading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To accessInside MFT Your Candidate Place, simply click on the relevant PDF document under theDocuments to downloadheading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Qualifications

Essential

• GCSE Maths and English or equivalent qualifications to demonstrate literacy and numeracy skills OR Successful completion of relevant NHS apprenticeship programme.
• NVQ2 in Customer Service or Medical Administration or evidence of continued development OR At least 2 ...