Receptionist / Administrator

The Foreland Medical Centre; Greater London; On-site; GBP 18,000 - 21,000; Full time

Job summary

Foreland Medical Centre in London seeks an Experienced Full-Time Receptionist/Administrator to join our friendly NHS General Practice in W11. You will be the first point of contact for patients and visitors, handling calls, appointments and front desk duties with a professional, courteous manner.

We will provide full training and ongoing opportunities for growth. Applicants must be educated to NVQ3 level or equivalent with impeccable English and excellent IT skills; multi-tasking and teamwork

Qualifications

• Must be educated to NVQ3 level or equivalent as a minimum.
• Impeccable English with clear communication and telephone manner.
• Excellent IT skills and ability to use standard office software.

Responsibilities

• Be the first point of contact for patients and visitors.
• Handle calls, appointments and front desk duties in a busy GP practice.
• Deliver friendly, efficient customer service and support team colleagues.

Skills

Impeccable English

Excellent telephone manners

Customer service

Team player

Education

NVQ3 or equivalent

Tools

IT skills

Job description

Foreland Medical Centre

Experienced Full-Time Receptionist/Administrator

Are you looking for a challenge? Are you looking for a great team environment? Are you looking to develop within a growing environment? If the answer to these questions is yes - then read on

We are a friendly NHS General Practice in W11 looking for a robust, enthusiastic receptionist / administrator. Previous experience in a Medical Environment is preferred but not essential as full training will be provided with on-going opportunities for growth and development.

Applicants MUST be Educated to NVQ3 level or equivalent as a minimum.

We are looking for a candidate with impeccable English, who is friendly, articulate with excellent telephone manners and first class customer service skills. Previous experience in a Medical Environment is preferred but not essential.

You will need to be well-presented, enthusiastic, a team player and highly motivated. We need someone with a cheerful, mature disposition who is flexible and proactive. Apart from working in a team, this person must be comfortable working unsupervised on some occasions. The ability to communicate effectively on all levels is imperative for this role. Candidates must also be able to multi-task.

Excellent IT skills are essential.

This is a demanding roll where you will be working as part of a busy team. As you will be the first point of contact for patients' and visitors' to the surgery, you will need to be able to cope with the demands of a busy face to face public environment.

Salary is dependent on experience.

NOTE : An Enhanced Disclosure Barring Service Check will be required.

All applicants must be eligible to work in the United Kingdom and have a valid work visa.

Only short listed candidates will be contacted.

Closing Date: 14th September 2028