Receptionist/Administrator

Protocol Education Ltd; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A primary school in Birmingham is seeking a professional and organized Admin Receptionist for a long-term position. The successful candidate will be the first point of contact for the school, handling communications and supporting the admin team while ensuring confidentiality. This role offers the chance to work in a friendly and supportive environment with opportunities for ongoing training and the potential for a permanent position.

Benefits

Supportive and inclusive school environment

Training and ongoing support

Opportunity to become part of the school community long term

Qualifications

• Previous experience in a school office or education setting.
• Confident user of SIMS and/or ParentPay systems.
• Excellent communication skills—warm, clear, and professional.

Responsibilities

• Being the first point of contact for pupils, parents, and visitors.
• Managing calls, emails, and general admin tasks efficiently.
• Supporting the wider admin team with pupil records and finance tasks.

Skills

Communication

Organizational Skills

Multitasking

Proactive Approach

Education

Experience in school office or education setting

Tools

SIMS

ParentPay

Job description

️ Admin Receptionist – Primary School

Birmingham | Full Time | Long-Term Role (Temp to Perm Potential)
Term-Time Only | Immediate Start

Friendly front of house with a proactive flair? We’d love to meet you.
We’re looking for a professional, approachable and highly organised Admin Receptionist to join our welcoming Birmingham primary school.

This is a long-term position for someone who enjoys being the heartbeat of the front office—greeting families, supporting staff, and making sure the day-to-day runs smoothly.

What We’re Looking For:

• ️ Previous experience in a school office or education setting

• ️ Confident user of SIMS and/or ParentPay systems

• ️ Excellent communication skills—warm, clear, and professional

• ️ Ability to stay calm, prioritise tasks, and multitask in a busy environment

• ️ A polite, friendly, and proactive approach to every day

Key Responsibilities:

• Being the first point of contact for pupils, parents and visitors

• Managing calls, emails and general admin tasks efficiently

• Supporting the wider admin team with pupil records, registers and finance tasks

• Maintaining confidentiality and safeguarding at all times

In return, we offer:
A supportive and inclusive school environment
Friendly colleagues and a collaborative team culture
Training and ongoing support where needed
A real opportunity to become part of the school community long term

Sound like you? Apply now and bring your professionalism and personality to a role where every interaction matters.

#SchoolAdmin #ReceptionistRole #PrimaryJobs #BirminghamSchools #EducationSupport

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.