Receptionist/admin support

Tangram; Canterbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading organization seeks a Kaiwhakarite to manage front desk operations and perform administrative tasks with high standards. The role involves excellent communication, empathy, and attention to detail, with a preference for candidates experienced in healthcare. Be part of a diverse, supportive team dedicated to serving the Māori community.

Benefits

Work with a diverse, experienced workforce.

Qualifications

• Experience in healthcare preferred.
• Current NZ full driver's license required.
• First Aid Certificate or willingness to obtain.

Responsibilities

• Greet visitors and handle inquiries at the front desk.
• Process referrals and perform data entry tasks.
• Maintain a tidy reception area.

Skills

Communication

Interpersonal skills

Attention to detail

Customer service

Adaptability

Tools

Microsoft Office

Job description

Arowhenua Whanau Services | Listed 2 days ago

Be an early applicant

Listing Description

Location:

Job type: Full time

Duration: Contract

Company benefits: Work with a diverse, experienced workforce.

Description

Mō mātou – Our Organisation: Te Tiriti o Waitangi is the founding document which defines the relationship between Māori and the Crown in Aotearoa New Zealand. It affirms both tangata whenua status of whānau, hapu, and iwi in Aotearoa New Zealand, and their rights to citizenship. Te Tiriti provides a basis for Māori to critically analyze relationships, challenge the status quo, and affirm Māori rights.

At Arowhenua Whānau Services, our purpose is to ensure that the needs of Māori living in the Takiwā of Te Rūnanga o Arowhenua are responded to appropriately by bringing whānau, hapū, iwi, and Māori community development into a relationship with health, social services, and education provision.

Mō te tūranga | About the role: The Kaiwhakarite is responsible for welcoming manuhiri/whānau positively at the front desk and delivering administrative tasks to high standards. They will process referrals, perform data entry, and handle various administrative duties.

• Greet and welcome visitors and whānau.
• Provide excellent communication and interpersonal skills.
• Demonstrate empathy and respect.
• Ensure high-quality customer service.
• Maintain attention to detail and accuracy.
• Be proficient in Microsoft Office.
• Be innovative, adaptable, and perform well under pressure.
• Have a friendly, team-oriented attitude.
• Experience in healthcare is preferred.
• Handle incoming calls and inquiries.
• Maintain a tidy reception area.
• Provide information via in person, phone, and email.
• Manage mail, supplies, and office inventory.
• Assist with scheduling, clerical duties, and workplace orientation.
• Support recruitment and onboarding processes.
• Update policies and ensure compliance.
• Manage referral calls and data entry accurately.

Other requirements:

• Current NZ full driver’s license.
• First Aid Certificate or willingness to obtain one.

Personal qualities: Empathy, trust-building, cultural sensitivity, relational skills, and professionalism.

Applicants will be screened, and successful candidates will undergo vetting under the Vulnerable Children’s Act and Ministry of Justice and Police checks. A copy of a full driver’s license is required for next steps.

For more information or to apply, contact [e-mail] or call 0800 615 5180. Apply online or contact Shantel Barrett for further details.