Receptionist/Admin Assistant | East London NHS Foundation Trust

East London NHS Foundation Trust; London Borough of Hackney; On-site; GBP 27,000 - 33,000; Full time

Job summary

East London NHS Foundation Trust is seeking a friendly, organised Receptionist to join our administrative team in London. You will provide reception, administrative and clerical support, helping ensure a welcoming and efficient experience for patients, relatives, visitors and colleagues.

Working with clinical and administrative teams, you will handle enquiries promptly, manage priorities, maintain confidentiality and contribute to a respectful, patient-centred service.

Qualifications

• Reception, administrative and clerical support experience may be beneficial.
• Strong communication and organisational skills.

Responsibilities

• Provide reception duties, welcome patients and visitors, and manage enquiries.
• Deliver administrative and clerical support to the services.

Job description

Receptionist/Admin Assistant | East London NHS Foundation Trust

We are looking for a friendly, organised and reliable Receptionist to join our administrative team and help provide an efficient, welcoming and professional service to patients, relatives, visitors and colleagues.

You will play an important role in supporting the smooth day-to-day running of the service by providing reception, administrative and clerical support. Working closely with clinical, operational and administrative teams, you will help ensure that patients and visitors receive a positive experience and that enquiries are dealt with promptly and professionally.

This is a busy and varied role, so you will need to be flexible, able to manage competing priorities and confident working independently using your own initiative. Good communication, strong customer service skills and the ability to remain calm and organised in a demanding environment are essential.

We are looking for someone who is approachable, motivated and enjoys working as part of a team. You will also understand the importance of maintaining confidentiality, treating people with respect and contributing to a supportive and effective service.

To deliver an effective and efficient reception, administrative and clerical service, working flexibly as part of the administrative team to support the effective operation of systems and processes that underpin service delivery to service users.

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Please see JD (Job Description) and PS (Personal Specification) for full details of role requirements.

Please consult the attached job description and person specification associated with the vacancy profile of this advertisement.

This advert closes on Saturday 7 Nov 2026

£30,142 inclusive of Outer HCAS per annum