Receptionist/Admin Assistant

Woolmer Hill School; Birmingham; Presencial; GBP 18.000 - 24.000; Tempo integral

Resumo da vaga

Woolmer Hill School is seeking a proactive receptionist/administrator to provide a warm welcome to pupils, parents and visitors, and to handle front-desk enquiries. The role includes switchboard duties, mail, and general admin support.

You'll manage DBS checks, InVentry sign-ins, event setup, and ensure communications are processed accurately. This on-site post requires professional presentation and reliability.

Responsabilidades

• Provide a professional and courteous welcome to all visitors.
• Answer the switchboard promptly and handle telephone enquiries, taking messages and emailing relevant staff or redirecting calls to appropriate members of staff.
• Print student ID badges.
• Sort delivered mail and advise admin team when ready for allocation to staff pigeonholes.
• Prepare all mail for franking, examination packages and special deliveries, including maintaining a postal record.
• Operate the reception desk and control access into the school for all visitors.
• Provide general administrative support, photocopying, emailing and completing routine forms and responding to routine correspondence.
• Re-direct voicemail messages during the day from the night service and ensure the answering machine is cleared at the start of the day.
• Ensure safeguarding through signing in/out procedures on the InVentry System, provide visitor lanyards and DBS checks as required.
• Set up events on InVentry for workshops and Curriculum Enhancement staff.
• Ensure the school website information is up-to-date and letters/communications are uploaded as requested.
• Manage the admin inbox and distribution of exam certificates.
• Provide administrative support for the annual Festival of Cultures and run fire evacuation reports when drills occur.
• Keep DBS spreadsheet updated with visitor/contractor information.
• Undertake training and professional development as required and participate in the school’s performance management system.
• Perform any other tasks reasonably expected of the post holder.

Descrição da vaga

• To provide a professional and courteous welcome to all visitors, dealing with enquiries from parents, students, external visitors, staff and members of the public.
• To answer the switchboard promptly and deal with telephone enquiries, taking messages and emailing relevant staff or redirecting calls to appropriate members of staff.
• Printing of student ID badges.
• To sort delivered mail advising admin team when it is ready for allocation to staff pigeonholes.
• To prepare all mail for franking, examination packages and special deliveries as required, including maintaining a postal record.
• To operate the reception desk to control access into the school premises for all visitors.
• To provide general administrative support, photocopying, emailing and completing routine forms and responding to routine correspondence.
• Re-directing during the day voicemail messages left on the night telephone service and ensuring the answering machine is cleared of the messages at the beginning of the day.
• To ensure effective safeguarding of staff and students by undertaking relevant signing in and out procedures on the InVentry System. Provide all visitors with relevant coloured visitor lanyards and ensuring they are returned on their departure from the school. Undertaking DBS documentation checks as required.
• Setting up events on InVentry for workshops, Curriculum Enhancement staff, etc.
• To ensure the information on the school website is up-to-date and ensure all letters/communication are uploaded as requested.
• Managing the [email protected] e-mail address and the distribution of exam certificates.
• Administrative assistance for the annual Festival of Cultures.
• Running fire evacuation reports when fire drill or lockdown in process.
• Keeping DBS spreadsheet updated with visitor/contractor information.
• Undertake training and professional development where appropriate and required.
• Participate in the school's performance management system for support staff.
• Any other tasks that could reasonably be expected to be undertaken by the post holder.