Receptionist/Admin Assistant

King Edward VI Aston School; Birmingham; Sur place; GBP 22 000 - 28 000; Plein temps

Résumé du poste

King Edward VI Aston School is seeking a proactive receptionist/administrative assistant to welcome visitors, answer calls, manage mail and support daily admin tasks. The role involves safeguarding procedures, DBS checks, and maintaining records in InVentry and on the school website.

The successful candidate will handle certificates, coordinate events, and assist with school communications. The position requires professionalism, reliability and the ability to multitask in a busy front-desk

Responsabilités

• Provide a professional and courteous welcome to visitors and handle enquiries.
• Answer the switchboard promptly, take messages and forward calls to staff.
• Print student ID badges.
• Sort delivered mail and advise admin when ready for staff.
• Prepare mail for franking, examination packages and special deliveries.
• Operate the reception desk to control access into the school.
• Provide general administrative support, photocopying and routine forms.
• Manage voicemail messages and clear night service messages each morning.
• Sign in/out visitors on the InVentry system and issue visitor lanyards.
• Undertake DBS documentation checks as required.
• Set up events on InVentry for workshops and Curriculum Enhancement staff.
• Keep the school website information up-to-date and upload letters.
• Manage the emails to [e-mail] and distribute exam certificates.
• Provide admin assistance for the Festival of Cultures.
• Run fire evacuation reports during drills.
• Maintain DBS spreadsheet with visitor/contractor information.
• Undertake training and development and participate in performance management.
• Carry out any other tasks as required.

Description du poste

To provide a professional and courteous welcome to all visitors, dealing with enquiries from parents, students, external visitors, staff and members of the public.

To answer the switchboard promptly and deal with telephone enquiries, taking messages and emailing relevant staff or redirecting calls to appropriate members of staff.

Printing of student ID badges.

To sort delivered mail advising admin team when it is ready for allocation to staff pigeonholes.

To prepare all mail for franking, examination packages and special deliveries as required, including maintaining a postal record.

To operate the reception desk to control access into the school premises for all visitors.

To provide general administrative support, photocopying, emailing and completing routine forms and responding to routine correspondence.

Re-directing during the day voicemail messages left on the night telephone service and ensuring the answering machine is cleared of the messages at the beginning of the day.

To ensure effective safeguarding of staff and students by undertaking relevant signing in and out procedures on the InVentry System. Provide all visitors with relevant coloured visitor lanyards and ensuring they are returned on their departure from the school. Undertaking DBS documentation checks as required.

Setting up events on InVentry for workshops, Curriculum Enhancement staff, etc.

To ensure the information on the school website is up-to-date and ensure all letters/communication are uploaded as requested.

Managing the [e-mail] e-mail address and the distribution of exam certificates.

Administrative assistance for the annual Festival of Cultures.

Running fire evacuation reports when fire drill or lockdown in process.

Keeping DBS spreadsheet updated with visitor/contractor information.

Undertake training and professional development where appropriate and required.

Participate in the school’s performance management system for support staff.

Any other tasks that could reasonably be expected to be undertaken by the post holder.