Receptionist

Hilton Worldwide, Inc.; York; On-site; GBP 22,000 - 29,000; Full time

Job summary

Hilton Worldwide seeks a Receptionist for the Hilton York Hotel. The role focuses on providing outstanding customer service, creating memorable experiences for guests during check-in and check-out processes. Join a supportive team committed to inclusivity and personal development, with numerous rewards and opportunities for growth.

Benefits

Smart uniform provided

Free and healthy meals when on duty

Career growth opportunities

Team Member Travel Program

High street discounts

28 days holiday increasing to 33 days

Discounted dental and health cover

Discounted Parking

Discounted Taxi

Modern and inclusive Team Member areas

Qualifications

• Eager to create memorable experiences for guests.
• Exceptional levels of customer service.

Responsibilities

• Provide reception services for guests to ensure an exceptional experience.
• Join the Front Office team, working in the Reception area.

Skills

Customer Service

Teamwork

Positive Attitude

Job description

Job Description - Receptionist (HOT0BN1D)

Job Description

Job Number:

Receptionist (

Job Number:

HOT0BN1D )

Work Locations

Work Locations

: Hilton York Hotel 1 Tower Street York YO1 9WD

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

• Hourly Rate of£12.27
• Smart uniform provided
• Free and healthy meals when on duty
• Grow your Career
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Discounted Parking: off site for £4 per day
• Discounted Taxi between 11pm and 6am
• Modern and inclusive Team Member’s areas

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

• You will join the Front Office team, working in the Reception area of the hotel.
• You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.
• Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Job

: Guest Services, Operations, and Front Office