Receptionist

RE-Search London; Woking; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading provider in the Build-to-Rent sector is seeking a Recruitment Consultant to deliver exceptional customer service and sales support. The role involves guiding residents through the leasing process, fostering relationships, and collaborating with management for efficient operations. Ideal candidates will have experience in customer service and sales, with a passion for building relationships in a fast-paced environment.

Qualifications

• Proven experience in customer service and/or sales, ideally within property or hospitality sectors.
• Strong interpersonal and communication skills.
• Goal-oriented mindset with a track record of achieving sales targets.

Responsibilities

• Act as the first point of contact for prospective and current residents.
• Guide prospective residents through the leasing process.
• Collaborate with the on-site management team for seamless operations.

Skills

Customer Service

Sales

Communication

Interpersonal Skills

Attention to Detail

Job description

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Base pay range

Direct message the job poster from RE-Search London

Recruitment Consultant specialising in Build to Rent

Location: Surrey

Employment Type: Full-time

5 days a week - Monday - Saturday (1/4 Saturdays a month)

My client is a leading provider in the Build-to-Rent sector, offering high-quality, modern homes with exceptional amenities tailored to the needs of our residents. They are committed to providing outstanding service and creating vibrant, welcoming communities.

Key Responsibilities

• Customer Service Excellence: Act as the first point of contact for prospective and current residents, delivering outstanding service across all touchpoints.
• Sales & Leasing: Guide prospective residents through the leasing process, from property tours to contract signings, ensuring occupancy targets are met.
• Resident Engagement: Foster positive relationships with residents, addressing inquiries and resolving issues efficiently.
• Site Management Support: Collaborate with the on-site management team to ensure seamless day-to-day operations.
• Marketing & Outreach: Support marketing efforts, including social media engagement, events, and outreach to attract prospective tenants.
• Administrative Duties: Maintain accurate records in CRM systems and ensure compliance with leasing and regulatory standards.

What We’re Looking For

• Proven experience in customer service and/or sales, ideally within the property, real estate, or hospitality sectors.
• Strong interpersonal and communication skills, with a passion for building relationships.
• Goal-oriented mindset with a track record of achieving sales targets.
• Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.
• Familiarity with Build-to-Rent operations or residential leasing is an advantage but not essential.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service and Administrative

Industries

• Hospitality and Real Estate

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