receptionist

Epsom and St Helier University Hospitals; The Wells; Sur place; GBP 21 000 - 24 000; Plein temps

Résumé du poste

Epsom and St Helier University Hospitals NHS Trust is seeking a full-time substantive receptionist in the Operating Theatre department at Epsom Hospital. The role provides essential administrative and clerical support to clinical teams and patients to ensure smooth, safe pathways and an excellent patient experience.

Based in theatres, you will be the first point of contact for queries, bookings and patient flow, contributing to efficient use of resources and high standards of care across the

Description du poste

A full-time substantive vacancy has arisen for a receptionist within the Operating Theatre department at Epsom Hospital.

The post holder will support the provision of the highest quality patient care through dedicated administrative and clerical support and continuous improvement.

Based in theatres, the post holder will be the point of contact for all administrative and clerical issues relating to patients within the department.

The post holder will provide a patient-focused service that supports clinical staff in the provision of efficient integrated pathways that enable the best use of resources and ensure that patients are able to be treated in the right place, by the right person, at the right time.

The post holder will ensure high levels of patient care and will ensure clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact.

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.