Receptionist

Peoplebank; Telford; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Enhanced DBS paid

Uniform provided

Group life assurance

Wagestream access

Meal during shifts

GP Online for dependants

Discounts for staff

Employee Assistance Programme 24/7

Learning and development

Career progression

Long service awards

Job summary

Priorslee House Care Home in Telford is seeking a friendly Receptionist on a full-time, days-shift basis. You will be the first point of contact for residents, visitors and staff, creating a warm, professional front-of-house environment.

Responsibilities include managing incoming enquiries, greeting guests, supporting day-to-day administrative tasks and maintaining organised systems to ensure smooth operation of the home.

Qualifications

• A friendly, professional and approachable manner.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative skills.
• Good IT skills including Microsoft Office and email systems.
• Ability to manage multiple tasks and prioritise effectively.
• A reliable and positive approach.

Responsibilities

• Manage incoming enquiries and greet visitors.
• Support day-to-day administrative tasks.
• Ensure information is handled accurately and efficiently.
• Maintain organised systems and contribute to smooth running of the home.
• Collaborate with the Business Administrator and management team.

Skills

Friendly and approachable

Communication skills

Organisational skills

IT skills

Tools

Microsoft Office

Job description

Administration and Business Support - Priorslee House Care Home

Contract: Full Time

Shift Type: Days

Contracted hours: 40hrs per week

About Priorslee House Care Home
Priorslee House Care Home is a care home located in Telford, Shropshire. Providing residential and residential dementia care, the home offers a modern and welcoming environment where colleagues work together to deliver high quality, person centred care. With a focus on wellbeing, meaningful daily experiences and supporting Residents to live a fulfilled life, Priorslee House is a rewarding place to work and make a real difference every day.

• Contracted to 40 hours per week
• Paid DBS, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview
As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience.
You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home.
Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.

What We Are Looking For

• A friendly, professional and approachable manner
• Excellent communication and interpersonal skills
• Strong organisational and administrative skills
• Good IT skills including Microsoft Office and email systems
• Ability to manage multiple tasks and prioritise effectively
• A reliable and positive approach

What We Offer

• Paid Enhanced DBS
• Uniform provided
• Group life assurance cover
• Wagestream - financial wellbeing support and flexible access to earned pay
• A nutritious meal during shifts of eight hours or more
• GP Online for you and your dependants under 16
• Access to more than 1,600 high-street and online discounts
• Free, confidential Employee Assistance Programme, available 24/7, 365 days a year
• Award-winning learning and development, with support to achieve recognised qualifications
• Clear opportunities for career development and progression
• Recognition initiatives and Long Service Awards

About Care Concern Group
Priorslee House is part of Care Concern Group, a family-owned, market-leading care provider with a strong and growing presence across the UK. We are committed to delivering high-quality care and creating supportive, rewarding workplaces where our colleagues can grow, develop and thrive.
Our five values Trust | Respect | Passion | Kindness | Inclusivity shape how we care, how we work and how we support one another.
If you want a role where your experience is valued, your character matters and your work has genuine purpose, we would love to hear from you.