Front Desk & Guest Experience Coordinator - Care Home

Peoplebank; Telford; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Enhanced DBS paid

Uniform provided

Group life assurance

Wagestream access

Meal during shifts

GP Online for dependants

Discounts for staff

Employee Assistance Programme 24/7

Learning and development

Career progression

Long service awards

Job summary

Priorslee House Care Home in Telford is seeking a friendly Receptionist on a full-time, days-shift basis. You will be the first point of contact for residents, visitors and staff, creating a warm, professional front-of-house environment.

Responsibilities include managing incoming enquiries, greeting guests, supporting day-to-day administrative tasks and maintaining organised systems to ensure smooth operation of the home.

Qualifications

• A friendly, professional and approachable manner.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative skills.
• Good IT skills including Microsoft Office and email systems.
• Ability to manage multiple tasks and prioritise effectively.
• A reliable and positive approach.

Responsibilities

• Manage incoming enquiries and greet visitors.
• Support day-to-day administrative tasks.
• Ensure information is handled accurately and efficiently.
• Maintain organised systems and contribute to smooth running of the home.
• Collaborate with the Business Administrator and management team.

Skills

Friendly and approachable

Communication skills

Organisational skills

IT skills

Tools

Microsoft Office

Job description

Priorslee House Care Home in Telford is seeking a friendly Receptionist on a full-time, days-shift basis. You will be the first point of contact for residents, visitors and staff, creating a warm, professional front-of-house environment.

Responsibilities include managing incoming enquiries, greeting guests, supporting day-to-day administrative tasks and maintaining organised systems to ensure smooth operation of the home.