Receptionist

Marshallsalisburybmw; Salisbury; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a Receptionist/Showroom Host to provide a warm welcome to customers at their dealership. In this full-time role, you'll be the first point of contact, ensuring visitors have a great experience. Your responsibilities will include greeting guests, managing phone calls, and supporting administrative duties. If you have a passion for customer service and enjoy a dynamic environment, this position offers a fantastic opportunity to shine in a professional setting where your contributions are valued.

Qualifications

• Previous customer service experience is preferred but not essential.
• Good IT skills and ability to handle administrative tasks.

Responsibilities

• Greet visitors and assist with queries in a friendly manner.
• Handle phone calls and ensure proper transfer to relevant teams.
• Assist with administrative tasks and manage incoming/outgoing mail.

Skills

Customer Service

IT Skills

Administration

Organizational Skills

Job description

We are currently recruiting for a Receptionist/Showroom Host to join the team at Marshall Salisbury.

LOCATION: Marshall Salisbury

As the Receptionist/Showroom host, you are the first person to greet our customers and visitors, providing a warm welcome as they enter the dealership. You will be based on reception, and will be taking inbound calls, transferring calls, speaking to customers, and supporting the dealership with any administration duties as required.

Reporting to the Head of Business, this role is offered on a full-time, permanent basis working Monday to Friday, 8.00am to 6.00pm.

Who you are:

• You will have previous customer service experience, ideally within a professional, customer-facing environment although this is not essential.
• You will be confident talking to customers in a professional manner both on the telephone and face to face, ensuring they have a great experience in our dealership.
• You will have good IT skills and be happy to support with administration duties.
• You will be a self-starter, organised and someone who takes pride in what they do.

What you’ll do:

• Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member.
• Take phone calls and respond to queries as appropriate, transferring to the correct individual or team.
• Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked.
• Deal with incoming and outgoing mail and deliveries.
• Assist with administrative tasks as required.

To apply for this position, please click here.