Receptionist

Mydentist; Gloucester; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

25 days holidays + bank holidays

Health & wellbeing support

Discounts on cinema, retailers, and餐

Training & development opportunities

Parking

Job summary

mydentist in Gloucester is seeking a receptionist to provide outstanding customer service face to face and over the phone at the front desk. The role is full-time, includes Saturdays, and is based on-site at GL1 1PX.

You will help keep appointments running smoothly, share clear information tailored to each customer, support daily tasks to keep the practice organised and compliant, and join a supportive team.

Qualifications

• Experience delivering friendly and professional customer service.
• Ability to manage busy front desk with calm under pressure.
• Good communication skills, both in person and on the phone.

Responsibilities

• Greet customers warmly in person and over the phone.
• Keep appointments running smoothly and efficiently.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Customer service

Communication

Organised

Multitasking

Relationship building

Conflict handling

Computer literacy

Tools

CRM systems

MS Office

Job description

Your future, as a receptionist at mydentistYou’ll be joining us at our practice in Gloucester, GL1 1PX. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.The working pattern for this role is full-time and will include working saturdays. As a receptionist, you’ll be based on site in our practice, so home working is not possible.Our practice offersSupportive and experienced teamA convenient location, close to public transport linksParking is availablemydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.What we offerFrom £12.97 per hourHolidays rising to 25 days (plus bank holidays)Health and wellbeing support; including virtual GP and free counsellingDiscounts at cinemas, retailers and restaurants – save hundreds of pounds a yearRecognition schemes and service awardsTraining and development opportunitiesWith stable hours and a great work life balanceWhat you'll be doingWelcome customers warmly – in person and over the phoneKeep appointments running smoothly and efficiently so everything flows well for the teamShare clear, helpful information tailored to each customerSupport daily and weekly tasks to keep the practice organised and compliantAbout youFriendly, caring and compassionateOrganised; can multitask and work towards KPI’sGreat at building relationshipsComfortable using computer systems (training provided)Confident at working in a fast-paced environmentAble to diffuse challenging situationsAble to learn about our servicesYour future starts hereBuild a rewarding career with a supportive, inclusive team.Click to apply now!