Receptionist

Sodexo; Reading; Hybrid; GBP 19,000 - 25,000; Full time

Benefits offered by this job

Wellbeing platform

Employee Assistance Programme

24hr virtual GP service

Discounts scheme

Pension plan

Learning & development tools

Bike to Work

Enhanced benefits & leave

Job summary

Sodexo is hiring a friendly, professional Receptionist for a corporate site in Reading. You will be the first point of contact for visitors and colleagues, delivering a welcoming experience while handling calls and basic admin tasks.

The role runs Monday to Friday, 7:30am – 4:00pm, with a focus on excellent customer service and efficient reception operations. A clear path for career development and Sodexo employee benefits are available.

Qualifications

• Previous experience in reception, administration or a customer-facing role.
• Excellent communication and customer service skills.
• Professional, friendly and confident telephone manner.
• Strong organisational and time management skills.
• Good attention to detail and the ability to manage multiple tasks.
• Experience using Microsoft Office and other office systems.
• Ability to remain calm, professional and helpful in a busy environment.
• High level of discretion when handling confidential information.

Responsibilities

• Welcome and greet visitors, clients and colleagues in a professional and friendly manner.
• Answer, screen and direct incoming telephone calls to the appropriate departments.
• Respond to general enquiries by phone, email and in person.
• Manage meeting room bookings, appointments and calendars.
• Carry out administrative tasks, including data entry, filing and record keeping.
• Handle incoming and outgoing mail and deliveries.
• Maintain a clean, tidy and welcoming reception area.
• Monitor visitor access and ensure all sign-in and security procedures are followed.
• Provide general information and assistance to colleagues and visitors.
• Undertake any other reasonable duties required for the role.

Skills

Reception experience

Customer service

Phone etiquette

Organisational skills

Attention to detail

Multitasking

Tools

Microsoft Office

Job description

• Full time
• 40 hours per week
• Monday to Friday - 7:30am - 4:00pm
• £16.00 per hour
• Opportunities for career development
• Plus our Sodexo employee benefits package

Receptionist

Reading, RG2 6UH

A role that keeps everyone smiling.

At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. So, whilst you enhance comfort and convenience, we'll enhance your career!

Do you enjoy making people feel welcome?

Sodexo is looking for a friendly, professional and organised Receptionist to be the friendly face of a vibrant corporate site in Reading.

As the first point of contact for visitors, clients and colleagues, you will play an important role in creating a welcoming and positive first impression. You will help ensure the reception area runs smoothly while providing excellent customer service and administrative support.

What you'll do:

• Welcome and greet visitors, clients and colleagues in a professional and friendly manner.
• Answer, screen and direct incoming telephone calls to the appropriate departments.
• Respond to general enquiries by phone, email and in person.
• Manage meeting room bookings, appointments and calendars.
• Carry out administrative tasks, including data entry, filing and record keeping.
• Handle incoming and outgoing mail and deliveries.
• Maintain a clean, tidy and welcoming reception area.
• Monitor visitor access and ensure all sign-in and security procedures are followed.
• Provide general information and assistance to colleagues and visitors.
• Undertake any other reasonable duties required for the role.

What you'll bring:

The ideal candidate will have:

• Previous experience in reception, administration or a customer-facing role.
• Excellent communication and customer service skills.
• A professional, friendly and confident telephone manner.
• Strong organisational and time management skills.
• Good attention to detail and the ability to manage multiple tasks.
• Experience using Microsoft Office and other office systems.
• The ability to remain calm, professional and helpful in a busy environment.
• A high level of discretion when handling confidential information.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Ready to be part of something greater?

Work with the best in the business.