Receptionist

RSS Wessex Ltd; Poole; On-site; GBP 28,000 - 33,000; Full time

Job summary

A warm and detail-oriented receptionist is sought for a full-time position at a reputable organization in Poole. This role offers structured hours, ongoing training, and a friendly working environment while ensuring exceptional guest experiences. The ideal candidate has a passion for customer service, with prior experience in a hospitality environment.

Benefits

End-of-season bonus (subject to performance)

Uniform and PPE provided

Ongoing training and professional development

Staff discount and weekly free/discounted meal in local pub

Qualifications

• Previous experience in a receptionist or hospitality role.
• Ability to work independently and as part of a team.
• A calm, friendly manner and strong communication skills.

Responsibilities

• Greeting and checking in guests with warmth and professionalism.
• Managing bookings and enquiries via phone, email, and online platforms.
• Keeping the reception area organised and welcoming.

Skills

Customer Service

Communication

IT Skills

Teamwork

Tools

Office 365

Booking Systems

Job description

Receptionist |Poole | £28,000

Organisation. Warmth. Reliability. A role where every detail matters.

Are you a calm, detail-focused individual who takes pride in delivering exceptional service? Do you enjoy structured tasks, clear processes, and being the friendly face that makes someone’s day better? If you value consistency, teamwork, and a peaceful working environment, this could be the perfect role for you.

With a reputation for excellence and a loyal customer base, our client is looking for a full-timeReceptionistto join their friendly, close-knit team and help us continue delivering a best-in-class guest experience.

AsReceptionist, you will benefit from:

• Consistent Monday-Friday hours
• End-of-season bonus (subject to performance)
• Uniform and PPE provided
• Ongoing training and professional development
• Staff discount and weekly free/discoutned meal in local pub

AsReceptionist, your responsibilities will include:

• Greeting and checking in guests with warmth and professionalism
• Managing bookings and enquiries via phone, email, and online platforms
• Handling payments, daily banking, and maintaining accurate records
• Keeping the reception area organised and welcoming
• Supporting utility billing and general administrative tasks

AsReceptionist, your experience will include:

• Previous experience in a receptionist or hospitality role
• Excellent IT skills, including Office 365 and booking systems
• A calm, friendly manner and strong communication skills
• Ability to work independently and as part of a team
• A passion for delivering brilliant customer service

If you’re looking for a steady, fulfilling role in a beautiful setting where your attention to detail and people skills will be truly valued, we’d love to hear from you. Apply today or call Harriet at Rubicon for more information.